State of Colorado · 13 hours ago
Desktop Technical Analyst (Hybrid Workplace From CO).
Denver, CO
Full-time
Hybrid
Mid Level
3+ years expThe State of Colorado is focused on improving the lives of Coloradans through innovation and collaboration at the Governor's Office of Information Technology (OIT). They are seeking a Desktop Technical Analyst to provide Tier I and II desktop support, troubleshoot technical issues, and empower coworkers to utilize technical resources effectively.
Non ProfitAssociation
No H1B
Responsibilities
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as Microsoft, Adobe, Java, and others
Provide targeted support for hardware and software issues remotely and on-site
Manage and maintain asset information systems
Image, prepare, and deploy new and/or rebuilt computers
Proactively manage all open change orders, assigned incidents, and problems
Qualification
Required
Three (3) years of professional experience in an occupational field related to the work assigned at the Tier II level, including previous experience in a professional service desk or desktop support environment
Preferred
Experience utilizing, deploying, and supporting the Microsoft OS and familiarity with software applications, including Office, Azure, Active Directory, Intune, SCCM, or MECM
Experience working in ticketing systems for technical support
Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network
Company
State of Colorado
Serve the needs of the State of Colorado through a number of subdivisions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeanni Stefanik
Chief Financial Officer
Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
Recent News
The Business Times
2025-05-07
2025-03-14
Company data provided by crunchbase