Crescendo · 14 hours ago
Sales Innovation Intern
San Francisco, CA
Internship
Hybrid
InternCrescendo is a company that represents peak CX performance in the AI era, combining outsourcing expertise with innovative technology. They are seeking a Sales Innovation Intern to help build, test, and optimize AI-powered workflows that support their Go-To-Market organization.
Artificial Intelligence (AI)Customer ServiceSoftwareOutsourcing
Responsibilities
Build and test AI prompts for:
Prospect research and account insights
Personalized outbound emails and LinkedIn messages
Call preparation and objection handling
Run A/B tests on AI-generated outbound messaging
Analyze response rates, meeting conversion, and message quality
Document what improves outbound effectiveness (and what doesn’t)
Learn how sellers are onboarded, coached, and developed
Build AI prompts to support:
Content Creation
Call review and reflection
Deal preparation and follow-up
Consistent messaging across the funnel
Help document “what good looks like” in AI-supported selling
Support AI-assisted workflows for:
Event targeting and attendee research
Personalized outreach before and after events
Follow up messaging and recap content
Analyze event engagement data (registrations, attendance, follow-ups)
Identify how AI can improve efficiency and personalization in event-driven GTM motions
Document best practices for scaling field marketing execution
Observe how customers adopt and realize value post-sale
Build AI prompts to support:
Customer preparation and QBR summaries
Renewal and expansion insights
Common objections and risk signals
Identify gaps between what is sold and what is delivered
Surface insights that improve sales-to-CS handoffs and expectations
Learn how data, systems, and processes support GTM execution
Analyze funnel metrics and conversion trends
Build AI prompts that help:
Summarize pipeline and activity insights
Highlight deal risks or drop-off points
Understand how AI can support forecasting accuracy and operational rigor
Document where AI adds leverage vs. noise
Observe live deal cycles and sales conversations
Build AI prompts for:
Discovery preparation
Competitive positioning
Value framing and follow-up summaries
Review Gong calls to understand how messaging lands with buyers
Help identify patterns in successful vs. stalled deals
Create and maintain a library of high-performing AI prompts across GTM workflows
Document what works, what doesn’t, and why
Continuously refine prompts based on feedback and performance
Design and execute A/B tests on AI-generated content
Compare AI outputs against human-written baselines
Track metrics such as response rates, meeting bookings, engagement quality, and adoption
Present findings and recommendations to GTM leaders
Review AI-generated content for accuracy, relevance, and effectiveness
Identify hallucinations, generic messaging, and off-brand outputs
Build feedback loops to improve AI performance over time
Test emerging AI tools across sales, marketing, and CS workflows
Document capabilities, limitations, and integration considerations
Provide adoption vs. pass recommendations
Create playbooks, guides, and best practices
Ensure learnings are practical and usable
Leave behind documentation that continues to add value after the internship
Qualification
Required
Currently pursuing a Bachelor's or Master's degree in Business Administration, Marketing, Management Information Systems (MIS), or a related business and technology field
A strong interest in Artificial Intelligence and its application within a business environment
High degree of comfort with ambiguity and a desire to work across multiple cross-functional teams in a fast-paced environment
Preferred
Prior experience with generative AI tools (e.g., ChatGPT, Gemini)
Company
Crescendo
Crescendo offers a full-stack customer service platform combining the most advanced AI with a global service team.
Founded in 2024
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
General Catalyst
2024-10-02Series C· $50M
Leadership Team
Matt Price
Founder and CEO
Michelle Donnelly
Chief Revenue Officer (CRO)
Recent News
2026-01-16
2026-01-14
2025-12-13
Company data provided by crunchbase