Digital Realty · 1 day ago
Implementation Manager
Digital Realty is the largest wholesale data center provider in the world, seeking an Implementation Manager to oversee project management and technical guidance for local property engineering teams. The role involves coordinating equipment and infrastructure deployments in data centers, ensuring projects are completed on time and within budget.
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Responsibilities
Create a project plan for each customer deployment
Track the deployment and update the project plan
Create a bill of materials and scope/spec for each sub-trade required to implement the customer requirements
Provide a budget to actual cost analysis for each project
Coordinate the work with the local property team, ensure the local team has all required information to bid and purchase any outstanding contracts
Manage existing supply chains and make recommendations for improvements
Manage supply chain inventory against outstanding projects/orders
Track vendor managed inventory (VMI) against outstanding orders to ensure inventory levels are maintained
Manage material vendors and contractors
Work with vendor managed inventory, to track and maintain appropriate levels of inventory
Develop SOWs for same, review and coordinate pricing and contracts with local property teams
Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing work for the deployment projects
Qualify vendors and implement the company's procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates
Obtain and negotiate pricing for services in conjunction with the Real Estate Manager and/or Regional Technical Operations Manager
Track vendor performance against contracts and SLAs
Provide a point of escalation for local property teams and provide support for vendor and contractor disputes and issues
Provide Technical and Project Oversight and support to the property and Manager Data Center Operations
Provide technology and process training for local teams
Coordinate with vendors and contractors to provide trade and product specific training for local teams
Provide issue resolution, expedite orders, and facilitate cross functional communication such as coordination of customer change requests
Qualification
Required
3-5 years' experience in the deployment of fixtures and infrastructure in a raised floor data center environment (preferably in the Telco, Colo, or Hosting industry)
Expert level knowledge of rack, cage, electrical distribution, and data cable infrastructure
Bachelor's degree (BA/BS) or equivalent experience required
Expert level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications
Experience working with material vendors, and inventory management/vendor managed inventory (VMI)
Ability to create specifications and scopes of work
Expert level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio
Expert level proficiency with project management software
Working knowledge of Cost Accounting
Experience in customer deployments in Colo or Hosting industry
Proven ability to project manage effectively, and to take corrective action when needed
Working knowledge of mechanical, electrical and plumbing systems supporting a critical environment
Able to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints
Excellent verbal and written communications skills
Able to make effective presentations and respond to questions from groups of clients, customers and the general public
Ability to track costs for all projects, using purchase orders and other tracking methods
Ability to analyze and solve problems involving several options with limited information
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently
Requires advanced analytical and quantitative skills
Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment
Strong organizational skills, attention to detail and openness to new ideas and procedures
Role may require occasional travel
Preferred
PMP certification preferred
BCSI or other data center specific certifications desired
Benefits
Excellent benefits
Company
Digital Realty
Digital Realty is a data center platform, delivering customized data analysis solutions to businesses.
Funding
Current Stage
Public CompanyTotal Funding
$13.91B2025-11-12Post Ipo Debt· $1.62B
2025-06-17Post Ipo Debt· $975.99M
2025-01-07Post Ipo Debt· $879.04M
Leadership Team
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