Manpower San Diego · 14 hours ago
Help Desk Technician
San Diego, CA
Full-time
Onsite
Entry Level
1+ years expManpower San Diego is seeking a Help Desk Technician to provide technical support and troubleshooting for internal users. The role involves answering help desk calls, managing support tickets, and providing assistance through various channels such as online chat and in-person support.
Staffing & Recruiting
Responsibilities
Answer help desk phone calls
Route help desk tickets to appropriate technicians or support groups
Provide on the spot troubleshooting as time allows
Provide support through online chat system
Provide walk up support
Provide local support for systems (installation, upgrades, troubleshooting)
Manage PC and or Network Inventory
Troubleshooting: PC and/or Laptop Hardware and Software, Network Peripherals and Printers Telephone System
Maintain loaner laptops and projectors
Qualification
Required
Answer help desk phone calls
Route help desk tickets to appropriate technicians or support groups
Provide on the spot troubleshooting as time allows
Provide support through online chat system
Provide walk up support
Provide local support for systems (installation, upgrades, troubleshooting)
Manage PC and or Network Inventory
Troubleshooting: PC and/or Laptop Hardware and Software, Network Peripherals and Printers Telephone System
Maintain loaner laptops and projectors
1-2 years' experience
Higher than average personable skills as the user will be internally customer facing
Win 10 and 11
Office365
Dell computers
Apple iPhones and iPads
PC troubleshooting
Active Directory
Exchange
Company
Manpower San Diego
Actively involved in public policy, workplace issues, and economic development.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase