Hendrick Motorsports · 1 day ago
Hendrick Performance - Office Coordinator
Charlotte, NC
Full-time
Onsite
Entry Level
2+ years expHendrick Motorsports is a company specializing in rare, classic, and high-performance cars, and they are seeking an Office Coordinator to assist in shaping the member experience. The role involves driving sales through exceptional service, coordinating events, and providing support for guest services and logistics.
SportsMotorsports
Responsibilities
Assists in leading engaging tours of Ten Tenths Motor Club, Hendrick Motorsports, and the Hendrick Heritage Center, highlighting points of interest, safety tips, and club structure
Assists in the coordination of and hosting excursions and club events, ensuring a smooth and enjoyable experience for all participants
Provides support and aid in service logistics for Hendrick Performance
Helps to oversee guest services, event logistics, and vendor coordination
Greets and assists guests with general inquiries, providing a welcoming and knowledgeable first point of contact
Supports planning and execution of conferences, on-site events, and club-hosted experiences
Assists with planning and executing club-hosted events, tours, and member appreciation programs
Addresses and resolves member concerns with professionalism and empathy, escalating when needed
Provides information on club benefits, travel packages, and exclusive member offers
Supports front-desk operations at Hendrick Performance locations
Ensures compliance with safety, privacy, and service standards
Builds and maintains strong relationships with vendors, service providers, and local partners
Assists in the management, presentation and display of all products for retail sale at Hendrick Performance
Assists with maintenance and stewardship of inventory levels that coincide with sales trends to limit inventory risk and maximize revenue potential
Other duties as assigned by manager
Qualification
Required
Analytical skills – possess critical thinking and reasoning skills to solve a problem
Accountability – accept responsibility and account for his/her own actions
Business acumen – grasp and understand business concepts and issues
Written communication – demonstrate an ability to communicate in writing clearly and concisely
Verbal communication – ability to communicate effectively with others verbally
Detail-oriented – pay attention to the minute details of a project or task
Organized – demonstrate being organized or following a systematic method of performing a task
Accuracy – ability to perform work accurately and thoroughly
Customer-oriented – ability to take care of the customers' needs while following company procedures
Decision making – ability to make critical decisions while following company procedures
Negotiation skills – ability to reach outcomes that gain the support and acceptance of all parties
Leadership – ability to influence others to perform their jobs effectively and to be responsible for making decisions
Interpersonal – ability to get along well with a variety of personalities and individuals
Team builder – ability to convince a group of people to work toward a goal
2+ years experience in retail required
Exceptional customer service skills
Requires solid understanding of retail and operations processes and procedures
Understanding of purchasing, inventory control, and basic accounting principles
Valid Driver's License
Knowledge of Microsoft Word, Excel, Project
Strong communication skills and attention to detail
Strong interpersonal, problem solving, and decision-making skills
The position requires regular and predictable attendance
Role is not remote and must regularly be performed in the assigned office location
Scheduled shifts may include evening hours, weekends, and holidays
Travel by air or car to tradeshows, events and customer meetings may be required
Requires vision (distance, depth) and sense of touch
Constantly lifts/carries up to 20 pounds and pushes/pulls up to 25 pounds
Frequently stands, walks, sits, manually manipulates, reaches outward, speaks, lifts/carries up to 50 pounds, and pushes/pulls up to 40 pounds
Occasionally reaches above shoulder, climbs, crawls, squats or kneels, bends, grasps, lifts/carries over 100 pounds, and pushes/pulls up to 100 pounds
Duties are performed primarily indoors
Occasional duties performed outdoors during events
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions
Frequently interacts with customers
Must be detail-oriented and able to work well in a dynamic and fast-paced environment
Ability to add, subtract, multiply and divide
Ability to manage multiple and diverse priorities
Must be good with details and able to adapt to a changing environment
Strong team building and goal setting capabilities
Able to collaborate with other managers to achieve common goals
Highly organized and detail-oriented
Company
Hendrick Motorsports
Hendrick Motorsports NASCAR Racing Team
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jake Backer
Sr. Director of Partnerships
Madelyn Mirek
Marketing Partnerships
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