BMO U.S. · 1 day ago
Senior Specialist, Learning Design and Delivery
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$58K/yr - $106K/yr
4+ years expBMO U.S. is committed to creating lasting, positive change for their customers and communities. They are seeking a Senior Specialist in Learning Design and Delivery to develop engaging learning solutions that enhance retention and knowledge transfer, while also driving business impact through effective design and analysis. This role involves collaborating with stakeholders, managing vendor relationships, and participating in various internal projects.
Banking
Responsibilities
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
Provides advice and guidance to assigned business / group on design challenges, assesses performance gaps, and recommends solutions to assigned business/group leaders on principles, programs, approaches, and mediums
Designs and develops solutions that help advance human performance and drive business impact with a customer focus mindset to ensure linkages to customer experience
Conducts design analysis, scopes project objectives and analyzes target audience expectations
Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure
Writes, storyboards, and edits learning and performance support interventions
Ensures learning solutions are instructionally sound, and developed on time, within scope and budget
Maintains external network to understand the competitive landscape, and keep abreast of industry developments and new technology solutions and trends
Breaks down strategic problems, and analyses data and information to provide insights and recommendations
Participates in the management of vendor relationships
May network with industry contacts to gather and identify competitive insights and best practices
Builds effective relationships with internal/external stakeholders
Participates or acts as a lead on multiple internal projects varying in size and complexity
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus
Exercises judgment to identify, diagnose, and solve problems within given rules
Works independently on a range of complex tasks, which may include unique situations
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Adult Learning accreditation is required
Knowledge of accessibility principles / practices and the implications for design and development - In-depth
Knowledge of adult learning theory, instructional methodologies, technology-enabled design and learning methods - In-depth
Experience in the design and development of training for multiple delivery methods
Strong knowledge of web development processes and familiarity with authoring tools - In-depth
Design thinking - In-depth
Technical proficiency gained through education and/or business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Data driven decision making - In-depth
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO U.S.
We’re a bank, but there’s more to it than that. We're a top ten bank in North America and have been serving our customers since 1817.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Morton
Vice Chair U.S. Commercial Banking
Recent News
2025-10-16
2025-09-23
Company data provided by crunchbase