Quatrro Talent Acquisition & Organizational Development Services · 15 hours ago
Senior Systems Engineer
Quatrro Business Support Services is a technology-enabled, cloud-based outsourcing firm that provides innovative finance and accounting solutions. The Senior Systems Engineer will oversee technology infrastructure at client sites and provide remote support to meet operational and technology needs for a diverse range of customers.
Enterprise SoftwareNon ProfitBanking
Responsibilities
Provide day to day support of client networks, servers, storage, and overall infrastructure
Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed
Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services
Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve
Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service
Troubleshoot and resolve network and system issues, remote or on premise as needed
Positively and professionally represent the face of the company with our clients
Qualification
Required
5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers
Strong experience with Active Directory, Exchange, Microsoft 365 administration, and Windows security
Hands-on experience with firewalls and switches (Cisco Meraki, SonicWALL, Palo Alto Networks)
Hands-on experience with heavily virtualized environments (VMware, Hyper-V)
Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, Google Workspace)
Experience with MDM solutions (Intune, Jamf, etc.)
Self-motivated and able to work with limited supervision, and excellent time management
Strong communication and customer service skills
5+ years' experience working in information technology is required
Preferred
CCNA or equivalent network experience is desired
MSCE or equivalent server experience is desired
Technical Certifications a plus
A.S. or B.S. in information systems or related field is preferred
Benefits
Comprehensive benefits package including paid time off
Paid holidays
401(k)
Health insurance coverage, including medical, dental, vision, and life insurance
Company
Quatrro Talent Acquisition & Organizational Development Services
Quatrro Talent Acquisition & Organizational Development Services supports nonprofit organizations' talent and development needs so that you can focus on your core mission and reach your goals: making your community a great place to live, work, and play.
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-03Acquired
Recent News
2022-05-05
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