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Inventory Specialist - Houston, TX jobs in United States
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Baxter International Inc. · 1 day ago

Inventory Specialist - Houston, TX

Baxter International Inc. is a healthcare company dedicated to redefining healthcare delivery. They are seeking an Inventory Specialist to manage the inventory of cardiac monitoring devices and assist with customer inquiries to ensure a high level of customer satisfaction.
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Responsibilities

Daily rotation of heart monitor devices that the Upload Team has fully processed
Handle device storage, functions include inventory check-ins, storage room audits, and reports
Device refurbishment (the breakdown, separation, and organization of heart monitor elements), including repackaging elements for refurbishment and destroying PHI (Patient Health Information) via secure (HIPAA-compliant) processes
Production of On-Demand inventory reports at the request of Inventory and/or CX leadership; reports may include insight into Houston, Sales Rep (Trunk Stock), or On-site Customer inventories
When required, receive and answer incoming Customer Experience Team calls promptly and manage them effectively and efficiently, with the overall goal of crafting excellent customer experience and industry-leading customer service
Address questions and educate customers, sales staff, and patients
Redirect calls to subject matter experts as defined in protocols
Document all calls or correspondences
When required, assist in processing completed monitor studies and facilitate the upload and data entry of devices returned by patients
Identify, document, and raise potential patient or customer complaints
Other duties as assigned

Qualification

Inventory controlMedical terminologyDigital literacyCustomer serviceBilingualMultitaskingCommunication skillsOrganization skills

Required

High School diploma or equivalent
Be able to lift and/or carry up to 75 lbs
Excellent multitasking and organization skills
Excellent verbal and written communication skills
Digital literacy including proficiency in MS Office
Excellent customer service skills when interacting with all internal and external clients
Applicants must be authorized to work for any employer in the U.S

Preferred

1-2 years of experience in an inventory control position preferred
Knowledge of medical terminology preferred
Bilingual is a plus

Benefits

Dental, medical, and vision insurance
Paid time off
Parental leave
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Company

Baxter International Inc.

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For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.

Funding

Current Stage
Public Company
Total Funding
$2.28B
Key Investors
German Federal Ministry of Education and Research
2025-12-08Post Ipo Debt· $600M
2021-04-21Grant· $1.81M
2019-05-15Post Ipo Debt· $1.68B

Leadership Team

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Andrew Hider
President and Chief Executive Officer
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Giuseppe Accogli
EVP & Chief Operating Officer
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Company data provided by crunchbase