NEOGOV · 1 day ago
Enrollment Research Specialist
Tucson, AZ
Full-time
Onsite
Mid Level
$39K/yr - $39K/yr
3+ years expNEOGOV is a company that supports the Pascua Yaqui Tribe, and they are seeking an Enrollment Research Specialist to manage and verify tribal membership applications. The role requires extensive research and processing of applications, maintaining records, and ensuring compliance with tribal laws and policies.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
U.S. Citizen Only
Responsibilities
Professionally process enrollment applications, including performing extensive genealogy research to determine eligibility; create and maintain applicant records; code and maintain applicant information; request documents and vital records; factually recommend eligibility of membership to Enrollment Director and send official notices of rejections of approvals and rights to appeal
Correctly and accurately process Blood Quantum Modification Requests (BQMR), which include information about the petitioner/tribal member of BQMR procedures; research and verify that a modification is justified; request documents and vital records needed to complete BQMR; recommend whether BQMR meets criteria to Enrollment Director; inform petitioner/tribal member of outcome; update/change enrollment records and prepare documents for approval or rejection
Professionally and politely conduct formal investigative interviews of ETC applicants. Thoroughly screen and authenticate source documents and determine the eligibility of ETC applicants for card production and issuance
Audit all applicant and membership files by verifying member information; request documentation/clarification of family history; identify and correct blood quantum discrepancies; recommend corrections to Enrollment Director; create family links by entering all relevant information into progeny for future Kinship/Family Tree Reports
Investigate all enrollment applications and member enrollment files for dual membership and initiate the relinquishment process as needed
Correctly and accurately process ICWA Enrollment Verifications by performing extensive research to determine ICWA eligibility; complete enrollment verifications and issue Certificate Degree of Indian Blood (CDIB’s) and Kinship/Family Tree Reports and assist the Attorney General’s Office and Social Services Department in locating family members for placements
Timely provide friendly assistance, accurate information, and correct guidance to the Enrollment Screening Committee by identifying applications that need review, reference files, request documents, vital records, and information
Process enrollment rejections, prepare notices, and gather and organize documentation for possible enrollment appeals
Provide customer service by assisting applicants and tribal members with completing applications and providing information; provide notary services; collaborate with other tribes, outside agencies, and departments regarding enrollment matters; translate documents; issue CDIBs, Kinship/Family Tree Reports, and Tribal identifications
Travel to Yaqui communities or other requested areas to conduct enrollment services
Perform other duties of a similar nature or level as requested by management
Qualification
Required
High School Diploma or GED
Three (3) years of conducting administrative or of a similar nature, research, investigations, or working in an Enrollment Department experience
Must be an enrolled member of the Pascua Yaqui Tribe
Must possess and maintain a valid driver's license
Must be fluent in English writing and speaking
Effective presentation skills
Proficient Microsoft Office Suite skills are required
Must have a current Homeland Security Background Clearance or be able to obtain a Homeland Security Background Clearance within ninety (90) days of hire
Must apply and maintain a Personal Identity Interoperable (PIV-I) Card/employee badge as a condition of employment
Preferred
Bi-Lingual (English / Spanish) or Tri-Lingual (English, Spanish, Yaqui / Haiki) is preferred and/or willing to learn
Benefits
22 days of Paid Time Off which increases with years of service
15 paid Holidays per year
Comprehensive healthcare benefit package
Onsite Wellness Center
401(k) Plan with a generous match
Profit sharing plan after one year of employment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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