Ampcus Inc · 6 days ago
Customer Service Representative Associate
Wilmington, DE
Full-time
Onsite
New Grad, Entry LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a highly motivated Customer Service Representative Associate to provide personalized service to participants of various Pension Plans, addressing inquiries related to their 1099 tax forms.
Big DataInformation TechnologyData Management
Responsibilities
You will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms
This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form
Respond positively to participants in incoming calls, providing a high level of service and quality that exceeds customer expectation
Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail
Coordinate duties and tasks by effective prioritization of responsibilities and time management
Qualification
Required
Attention to detail and accuracy
Excellent written and oral communication skills
Good problem solving and analytical skills
Strong Customer and Team Orientation
Ability to work independently with minimal supervision
Proficient in MS Office: Word, Excel, and Outlook
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2026-02-06
2025-08-18
2025-07-31
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