Comcast · 15 hours ago
Manager, Security Operations Center
PA - West Chester, 1354 Boot Rd
Full-time
Onsite
Mid, Senior Level
4+ years expComcast is a Fortune 50 leader in media and technology, seeking a Security Operations Center Security Manager to oversee security monitoring and incident response. The role involves managing security operations, ensuring effective communication of risks, and developing procedures for SOC personnel to ensure maximum value to the business.
Telecom & CommunicationsCloud ComputingVideoInternetTelecommunicationsTVWeb Hosting
Responsibilities
Ensures the SOC delivers maximum value to the business by performing effective monitoring, analysis, strategic planning, and working closely with senior management
Creates and monitors standardized security processes to ensure applicable SOC programs and initiatives are being conducted in a consistent manner throughout Comcast (i.e., Security Operations Center, Security Training and Evaluation Programs)
Provides timely communications and actionable intelligence to support the protection of people, assets/intellectual property, and infrastructure of center and related interests/entities
Manages oversight into the use of security contractors at all assigned locations, builds and maintains strategic partnerships with Law Enforcement Officials, Emergency Response Agencies, Security Vendors and Suppliers, Professional Security Organization Contacts, etc
Plans, organizes and conducts assistance from the SOC, for complex investigations of alleged suspected violations of policies, laws and regulations concerning criminal and general investigations, fraud, and computer crimes
Prepares clear, comprehensive, and cohesive reports and statistical data in a timely manner
Evaluates the latest products and techniques in communications and other technical equipment utilized in SOC operations, investigations to provide advice and consultations in their use
Demonstrates analytical and critical thinking skills along with the ability to prioritize workload based on urgency; ability to delegate tasks and communicate to a range of audiences including to executive management, IT professionals, and security personnel
Qualification
Required
Bachelor's Degree or Equivalent
Field of Study: Business, Security Management, Criminal Justice
Certifications: PSP, CPP or ISMI Security Management Professional
Generally requires 4-7 years related experience
Excellent knowledge of access control, video management, and intrusion detection systems
Proficient computer skills including Excel, Smart Sheets, and other Database programs
Proficient computer skills including Microsoft Office
Proficient mass notification knowledge
Project management and attention to detail
Strong customer service, communications, active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Ability to work in stressful situations
Strong diplomacy skills and sensitivity protocol
Effective oral and written communication skills
Attention to detail
Preferred
Previous experience managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related operation
Experience supervising personnel and resources for the successful operation of SOC and/or Central Station Operation that is centered around the use of technology
GIAC (Global Information Assurance Certification) is a plus
Mass Notifications experience
Experience with Genetec Systems and Products
Experience with Avigilon Systems Security Products
Experience with Honeywell Security Products
Experience with Quantum Secure Security Products
Experience with AMAG Security Products
Experience with Panasonic Security Products
Experience with workflow management tools
Benefits
An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
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