USAJOBS · 22 hours ago
Probation Services Technician
The United States Probation Office, Northern District of Iowa, is accepting applications for a United States Probation/Pretrial Services Technician in Sioux City, Iowa. The role involves assisting and supporting U.S. Probation/Pretrial Officers and performing various administrative tasks related to probation services.
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Responsibilities
May greet visitors and clients in person or on the telephone, answering routine questions, responding to and processing over-the-counter inquiries, and directing visitors and callers to the appropriate person or department. Receive, prioritize, process, and route incoming materials via inter-agency communication and/or incoming and outgoing mail
With direction from a United States Probation Officer (USPO) or support staff, sets up case files and/or folders; prepares reports, orders, and other documents essential to all probation units (pretrial, presentence, and supervision). Prepares spreadsheets, letters, memoranda, recurring reports, and forms in accordance with policy and procedure. Composes routine correspondence for officers
Scan and upload file documents as necessary
Perform data entry related to case related activity and sentencing information and/or may assist with compiling various statistical reports. Ensures quality of data entry
Assists in conducting criminal record checks through local or national law enforcement databases
May assist USPO's in preparing presentence reports, to include gathering information pertaining to prior records and personal/family data
May assist USPO's in compiling, analyzing, and evaluating information gathered during the case planning process general case related inquiries, and non-compliance reports
May assist administrative staff in various projects, basic processing functions, record management, data accuracy, and regulation compliance
Under the direction of a USPO, may contact clients through office visits and telephone. May investigate employment/sources of income, lifestyle and associates to help verify, assess risk, and compliance factors
Communicates with other organizations and persons concerning offenders/defendants' behaviors and conditions of supervision
Assists USPOs in verifying treatment compliance, including taking urine specimens
Performs other duties as assigned
Qualification
Required
A citizen of the United States or be eligible to work in the United States
A high school graduate or equivalent
Candidates must have two years of general experience, defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position
Preferred
Completion of bachelor's degree from an accredited college or university in a field of academic study
Previous state or federal judicial or community corrections experience is highly desired
Working knowledge of Excel, Word, and Apple products
A thorough knowledge of spelling, punctuation, and proper grammar usage
Excellent time management skills, accuracy, attention to detail, and ability to handle multiple tasks simultaneously
Ability to organize work in fast paced, high-volume office
Benefits
Up to 13 days paid vacation per year for the first 3 years of employment: 20 to 26 days per year thereafter (dependent upon the length of federal service).
A minimum of 11 paid holidays per year.
Sick leave of 13 days the first year, increased thereafter per policy.
Up to 12 weeks paid maternity/paternity leave, if qualified.
Excellent retirement package (enhanced Federal law enforcement retirement benefits).
Mandatory participation in the Federal Retirement System (FERS) and Social Security programs.
FERS Social Security supplement until the age of 62.
Optional Thrift Savings Plan (employer matching component) with diversification control.
Annual Cost-of-Living Adjustments, as approved by Congress.
Full extension of health benefits.
Optional participation in the federal health insurance program of your choice (no waiting period).
Optional vision, dental, and disability insurance programs of your choice (no waiting period).
Optional participation in a flexible spending program for health and/or dependent care.
Optional participation in group life insurance; disability; and long-term care programs.
Optional association-based memberships.
On-site wellness room and emphasis on self-care.
Flexible schedule options including work from home opportunities (after a period of establishment and good performance).
Paid parking.
A great team environment that values wellness and diversity.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
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