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Testing Technician II jobs in United States
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Tennessee Board of Regents (TBR) · 3 months ago

Testing Technician II

Tennessee Board of Regents (TBR) is seeking a Testing Technician II to provide proctor services for exams and interpret placement test results. The role involves maintaining proctoring standards, facilitating student accommodations, and ensuring the security and accountability of tests.
EducationHigher Education

Responsibilities

Completes annual proctor certification exams
Proctors online and conventional pen/paper tests
Interprets and implements vendor test protocols for students
Maintains surveillance of testing labs to ensure there are no violations of student guidelines
Coordinates with the Access Center accommodated testing space and proctor availability
Facilitates approved student accommodations in the Testing Center
Verifies accommodated student appointment in the AIM system
Builds appointment in Register Blast system
Updates and maintains an appropriate manual of test procedure guidelines and passwords
Interprets placement test results for individuals and appropriate departments
Maintains security and accountability of tests
Processes, documents and reports testing irregularities and incidents to supervisors
Communicates necessary testing guidelines and information to examinees
Serves as a liaison between the Online Learning Office and the Testing Center
Collects, coordinates, and distributes web test materials to the main campus and to all College Testing Centers
Prepares detailed correspondence regarding proctoring requirements for various programs and vendors
Provides focused customer service to students, faculty, administration and the public
Enters Accuplacer scores into the College’s Banner system
Assists with training of new employees to the department
May act in a supervisory capacity in the absence of the Assistant Director
Travels to other locations to proctor exams as needed
Oversees specific clerical duties

Qualification

Proctoring examsInterpreting test resultsCustomer serviceBanner systemMicrosoft OfficeSupervisionTeamworkDecision making

Required

Associate's degree
Two years of related experience

Preferred

Prior experience proctoring academic tests
Prior experience working in a higher education environment
Customer service experience

Company

Tennessee Board of Regents (TBR)

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TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.

Funding

Current Stage
Growth Stage

Leadership Team

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Diane Bonner, CAP
Administrative Professional to the CIO
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Jon Calisi
Deputy Chief Information Officer
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Company data provided by crunchbase