Catholic Charities of Kansas City-St. Joseph · 7 hours ago
Program Manager SSVF (Supportive Services for Veteran Families)
Kansas City, MO
Full-time
Onsite
Mid, Senior Level
$55K/yr - $55K/yr
3+ years expCatholic Charities of Kansas City-St. Joseph is dedicated to empowering at-risk individuals to create pathways out of poverty. The Program Manager for the Veteran Family Housing Program will oversee the implementation and coordination of the program, ensuring compliance with VA guidelines while managing staff and community partnerships.
Non ProfitSocial MediaCommunitiesSocial
Responsibilities
Program development and implementation in compliance with VA SSVF Final Rule and NOFA, and contract with the VA
Finalize screening tools, client file documents, oversight processes, outcome and financial reports
Institute ongoing meetings with SSVF staff and maintain communication and coordination with the subcontractor and community partners, especially the VA
Establish policies and procedures for VA SSVF program
Collect outcome data from internal systems and compile accurate reports to the VA. through repository
Monitor internal financial reports monthly. Collect financial information monthly and provide accurate reports to the VA per the contract
Assure that each participant files includes the assessment, eligibility documents, housing stability plan, and case notes documenting action taken, progress, challenges, and follow up
Oversee completion of outcome data forms on all participants quarterly and close client cases in a timely manner
Maintain accurate records of financial assistance provided to participants utilizing the appropriate database and/or filing system
Prepare case records for proper storage after participant exits program
Perform any other duties that may be requested
Maintain a positive relationship with grantor and subcontractor
Represent the agency’s mission, philosophy, and function to the community
Attend agency, community, supervisory, clinical staff meetings, in-service trainings and conferences, as requested/needed
Maintain working relationships with community (e.g., VA, HUD-Vash, Salvation Army, Restart and Homeless Services Coalition) to provide comprehensive service for participants and to stay abreast of current trends and resources available
Assure the housing stability of clients through program oversight and staff support
Assure that client satisfaction surveys are distributed to clients within 45 to 60 days of entry into the program and 30 days after exiting from the program
Work closely with and collaborate with community housing and other agency program managers and staff to provide premium services to clients
Responsible for the selection, hiring, training and supervision of VA SSVF staff. Performs semi-annual performance appraisal and annual evaluation with recommendation of salary and/or job description changes relevant to the personnel of this area. Maintains ongoing documentation of employee performance, implementing disciplinary action if necessary
Ensures that staff follow the Catholic Social Teachings in all aspects of performing their job duties
Direct overall management of VA Supportive Services for Veteran Families
Oversight of the subcontractor’s performance providing employment services
Qualification
Required
Bachelor's degree in social work, human services, or related field
At least 3-5 years of case management and/or program coordination experience
Experience with employee supervision, program development, oversight, and evaluation strongly preferred
Great communication (verbal and written)
Superior problem solving, conflict resolution skills, sound judgment and reasoning skills
Knowledge of computers and software programs
Ability to work with diverse populations
Conversant in and supportive of Catholic Charities mission
Time management skills and the ability to handle multiple demands and priorities
Must have the ability to interact positively with grantee, referral sources, other agencies, and community partners
Must also have ability to comprehend, document, and converse in Standard English and demonstrated great sound judgment and reasoning skills
Preferred
Master's degree is preferred
Experience working with veterans preferred
Benefits
Comprehensive employee benefits program
Medical, dental and vision plans
STD/LTD fully paid by the employer
401(k) retirement plan with employer match of employer contributions up to 5% of their annual pay
Paid time off including vacation/sick leave accrual
10 holidays each year
Company
Catholic Charities of Kansas City-St. Joseph
Catholic Charities Of Kansas City St Joseph offers food, financial aid, and support programs for individuals and families in need.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Karen Noel
Chief Executive Officer
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