TYM North America · 1 day ago
Technical Publication Specialist
Rome, GA
Full-time
Onsite
Mid Level
$70K/yr - $80K/yrTYM North America is seeking a Technical Publication Specialist who will play a crucial role in creating and managing essential technical documentation for the company's agricultural equipment. The position involves producing user manuals, installation guides, and ensuring the accuracy and clarity of technical content, while collaborating with various stakeholders to enhance user experience.
Machinery
Responsibilities
Develop, design, create and maintain technical documentation, including user manuals, installation guides, technical specifications, release notes, and online help resources
Collaborates with customers, product specialists, or technical staff to understand instructions and specifications and to organize the project accordingly
Collaborate with subject matter experts, engineers, and product managers to gather information and ensure the accuracy of technical content
Organize and structure technical information in a clear and concise manner to make it easily accessible to users
Use authoring tools, such as Adobe FrameMaker, MadCap Flare, or similar software, to create and format technical documentation
Create illustrations, diagrams, and other visual aids to enhance the understanding of complex technical concepts
Ensure that technical documentation complies with industry standards, company guidelines, and regulatory requirements
Conduct reviews and updates of existing technical documentation to reflect product changes, enhancements, or updates
Manage documentation version control, distribution, and archival processes to ensure that users have access to the most up-to-date information
Provide training and support to internal teams on how to use and interpret technical documentation effectively
Stay informed about industry trends, best practices, and emerging technologies related to technical communication
Maintains accurate records of technical publications
Performs additional related duties as assigned
Qualification
Required
Proficiency in using authoring tools, content management systems, and graphic design software
Excellent writing, editing, proofreading, and formatting skills with a keen eye for detail
Strong analytical and problem-solving abilities to simplify complex technical information for a diverse audience
Familiarity with documentation standards, such as DITA (Darwin Information Typing Architecture) or XML
Ability to render for manuals and other publications on mechanical blueprints and drawings
Ability to work collaboratively in a fast-paced environment, multitask effectively, and meet deadlines consistently
Strong communication and interpersonal skills to interact with internal teams and nationwide dealer network
Ability to exercise creativity to assist clients
Education: Bachelor's degree in technical writing, English, computer science, engineering, or a related field. A certification in technical writing is a plus
Experience: Proven experience in technical writing, technical communication, or a related field, preferably in a technology-driven environment
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times
Preferred
The ability to speak Korean or experience communicating in Korean is a plus
Company
TYM North America
TYM North America is the North American distribution arm of Tong Yang Moolsan, the largest South Korean manufacturer of agricultural tractors.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase