PA Health & Wellness · 1 day ago
Senior Culture Content and Experience Specialist
PA Health & Wellness is transforming the health of communities for 28 million members. The role involves owning the content architecture and experience strategy to bring culture to life, translating culture into narratives and experiences while managing multiple programs and initiatives.
WellnessHealthcareFitnessHealth Care
Responsibilities
Own and evolve the enterprise culture content architecture, ensuring culture is translated into coherent narratives, learning assets, and experiences
Serve as a change translator and meaning maker who helps people understand, interpret, and find purpose in complex or abstract culture concepts
Design, develop, and manage culture content and experiences, including toolkits, learning experiences, facilitation guides, and executive-facing materials
Lead concurrent content delivery across multiple culture programs, engaging at variable points in the creative and development process
Partner with Culture, L&D, Communications, facilitators, leaders, and other partners to ensure culture content is aligned, usable, experience-driven, and behavior change focused
Apply a narrative, learning, and experience strategy lens to all culture initiatives, ensuring consistency and reinforcement across the enterprise
Plan and manage content and experience initiatives through full project life cycle phases, from concept through delivery and iteration
Bring structure and coherence to ambiguous or evolving culture priorities while preserving intent and meaning
Maintain project and content documentation including roadmaps, plans, dependencies, risks, and mitigation strategies
Communicate progress, insights, and recommendations through clear updates, executive summaries, and presentations
Monitor usage, feedback, and effectiveness of culture content to inform refinement and continuous improvement
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree Organizational Development, Communications, Learning & Development, Business Administration, Education, or related field, or equivalent experience required
5+ years of experience designing, delivering, or managing enterprise culture, learning, or experience-based initiatives required
Preferred
Master's Degree preferred
Adapts quickly in a fast-changing, evolving environment, managing shifting priorities and complex dependencies while keeping projects on track
Demonstrated ability to translate culture and change concepts into clear, usable content and experiences
Experience designing learning, content, or facilitation assets at scale
Strong program and project management skills across concurrent initiatives
Excellent storytelling, writing, and executive communication skills
Comfort operating in ambiguity while bringing structure and momentum
Strong cross-functional partnership and influence skills
Benefits
Competitive pay
Health insurance
401K and stock purchase plans
Tuition reimbursement
Paid time off plus holidays
A flexible approach to work with remote, hybrid, field or office work schedules
Company
PA Health & Wellness
Established to deliver quality healthcare in the state of Pennsylvania through local, regional and community-based resources, PA Health & Wellness is a Managed Care Organization and subsidiary of Centene Corporation (Centene).
Funding
Current Stage
Late StageRecent News
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