NEOGOV · 3 weeks ago
ADMINISTRATIVE CLERK III -VITAL RECORDS - County Clerk (10742)
Tarrant County, TX
Full-time
Onsite
Entry Level
$17.67/hr - $19.44/hr
3+ years expNEOGOV is a company that operates within Tarrant County, and they are seeking an Administrative Clerk III for the Vital Records department. The role involves providing customer service, processing vital records, and ensuring compliance with state requirements for filing and documenting births and deaths.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Inspects all incoming documents for filing to determine if they meet state and departmental requirements and acknowledges application signatures with proper identification
Enters departmental documents in County software program, scans all documents after processing, and verifies each image
Processes cashiering transactions including fee collection and credit card transactions and balancing. Balances daily receipts and shares responsibility of daily bank deposits in absence of supervisor
Performs searches for all requested documents. Produces certified copies of any requested document filed in department
Utilizes microfilm machines for birth and death record searches. Cleans microfilm images when necessary for useable copies. If copy is not usable, maintains consistent contact with Texas Department of State Health Services for replacement birth and death records
Processes and records all completed marriage licenses that includes inspecting the marriage licenses, recording them in the computer, scanning and verifying the images, and mailing them back to the couples. Rejects all marriage records that do not have all criteria needed to finish processing
Generates birth certificates from state-wide network according to state law
Process requests for CPS, local law enforcement, District Attorney’s Office, and any other qualified agency with birth certificate verification requests
Keeps track of individual security paper usage for birth and death certificate certified copies
Sets appointments and coordinates Acknowledgement of Paternity (AOP) process. Conducts meetings with families in completing the final Acknowledgement of Paternity to determine if all information is verifiable, then approves to file the AOP
Sets appointments and mails out information for parents who have a home birth. Inspects and approves or denies all documentation according to state law. Creates birth certificates for home births in our registrar area
Ensures proper, timely, and accurate filings of death certificates from all funeral homes in our registrar area. Maintains a good rapport with funeral home directors. Maintains daily entry of birth and death information into the Texas Electronic Registration System (TER) for all filed birth and death records
Processes and completes daily mail and subpoenas on a daily basis
Issues and processes all five documents (for births, deaths, marriages, assumed names, and military discharges) according to state law including keeping current on all aspects of state statues
Answers phones to provide departmental information, explains County website usage, and provides directions to all seven locations
Rotates duties at six sub-courthouse locations when necessary
Performs all other related duties as assigned
Qualification
Required
High School Diploma or equivalent
Three (3) years general office work is required
Must be bondable, able to pass a state security clearance, obtain annual State certification in order to work with families in conducting Acknowledgements of Paternity, and possess a valid Texas Driver's License
Must attain AOP certification through Office of the Attorney General within six (6) months of start date
Familiarity with scanning equipment and computer keyboarding
Ability to work face-to-face with customers
Good communication, interpersonal, and multi-tasking skills
Proficiency with keyboarding and word processing/spreadsheet software
Preferred
Knowledge of State Vital Records programs preferred
Benefits
Group health plans for medical, dental, and vision coverage
Employee Assistance Program (EAP)
Life and long-term disability insurance
Flexible spending accounts for health care and dependent care reimbursements
Retirement benefits
Texas County & District Retirement System (TCDRS)
Retirement savings program (Deferred Compensation)
13 paid holidays
Wellness Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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