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Program Manager/ERC (UEC) jobs in United States
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The California State University · 1 day ago

Program Manager/ERC (UEC)

University Enterprises Corporation at CSUSB supports the university's educational mission by providing quality services that complement the instructional program. The ERC Program Coordinator will manage and oversee many aspects of assigned Affiliate group programs, acting as the primary or secondary group contact from start to finish for each program, planning, executing, and promoting training events and special initiatives that support local entrepreneurs.
EducationHigher EducationUniversities
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Culture & Values

Responsibilities

Point of contact for partners of our entrepreneur community
Will work with the team to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually
Plan and confirm all trainings with partner organizations and/or IECE staff including but not limited to space, equipment, materials as well as attendance of participants
Develop a recruitment and outreach plan for the recruitment of Affiliates and training participants in collaboration with other IECE departments as needed. Work with to develop promotional materials and distribute on our social media and email platforms
Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings
Ensures the smooth and effective planning and functioning of training events
Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events
Provide a monthly activity log to the Center Director
Attend Daily/Weekly meetings as needed
Review all NEW Affiliate applications submitted
Be a helpful source of communication and relaying key notes from meetings, phone calls, in person and sharing information with team
Answer all incoming calls for ERC Affiliate services and assist clients
Communicate any changes last-minute changes in events to appropriate departments
Understand and respond to all clients’ needs and requests in a timely and professional manner
To use good time management skills in prioritizing work and scheduling workshops and events
To embody the IECE Core Values
To perform other tasks, including cross-training, as directed
Some regional travel may be required

Qualification

Event planningCustomer serviceSocial media managementCanvaCommunication skillsProfessionalismTime managementProblem solvingOrganizational skillsInterpersonal skillsFlexibility

Required

High School Diploma or GED
3 years of experience working in a Customer Service, Event planning or Hospitality role
Must have a valid CA Driver's License
Must be able to proficiently use Canva for graphic design for community event flyers
Must be able to post to and manage social media Instagram page all social platforms, such as Instagram, Facebook, LinkedIn
Exceptional customer service skills
Strong verbal and written communication skills
Ability to effectively communicate
Ability to multi-task and work under tight deadlines with a high level of accuracy
Must be flexible with work schedule for evening and weekend hours as needed
Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks
Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel
Exhibit professionalism, professional attire, and demeanor at all times
Demonstrate organizational skills and ability to independently prioritize daily workload
Must work effectively with colleagues and clients
Excellent interpersonal skills
Ability to maintain a positive attitude
Knowledge of applicable safety practices

Preferred

Bachelor's Degree desired

Benefits

Sick pay accruals

Company

The California State University

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The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.

Funding

Current Stage
Late Stage
Total Funding
$8.85M
Key Investors
DensoNational Endowment for the Humanities (NEH)Dale Carlsen
2024-10-30Grant
2023-01-10Grant· $0.15M
2018-10-26Grant· $2.7M

Leadership Team

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Steve Relyea
Executive Vice Chancellor and Chief Financial Officer
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Company data provided by crunchbase