NetSuite · 5 days ago
Technical Analyst 1-Support
Nashville, TN, United States
Full-time
Onsite
New Grad, Entry Level
$46K/yr - $89K/yr
0+ years expNetSuite is a part of Oracle, a company that leads in AI and cloud solutions. The Technical Analyst 1-Support role focuses on delivering post-sales support and solutions to Oracle's customer base while advocating for customer needs and resolving inquiries related to Oracle products.
Cloud ComputingEnterprise SoftwareSaaSElectronicsSoftwareAppsComputerCRMiOS
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products
Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means)
Qualification
Required
0 to 2+ years of experience
Applicants are required to read, write, and speak English
U.S. citizenship required due to client contracts and must be based on U.S. soil
Must be able to obtain the appropriate government security clearance applicable to your position
This position requires onsite work in either Kansas City, MO, Orlando, FL or Nashville, TN
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
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