Rincon Research Corporation · 1 day ago
IT Systems Administrator - Service Delivery
Chantilly, VA, US
Full-time
Onsite
Mid, Senior Level
$41/hr - $47/hr
5+ years expRincon Research Corporation is focused on innovating and developing digital signal processing products for national security. They are seeking a Service Delivery Administrator to support IT systems, assist users, and manage technical issues. The role involves troubleshooting, hardware and software installation, and maintaining documentation and inventory.
National DefenseGovernmentSoftwareMilitaryNational Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Acting as the initial point of contact to provide technical support identifying, investigating, and resolving end-user technical issues
Collaborating with other employees to research and resolve problems
Performing system and office deployments to include computers and peripheral devices
Providing and installing approved hardware and software
Supporting, managing, and maintaining the configuration and installation of end user workstations
Creating and updating issues, tickets, documentation, training, and knowledge base materials
Creating, reviewing, and delivering service delivery and operations reports
Conducting new user onboarding, which includes account creation, office configuration, and user orientation and training
Maintaining computer and equipment inventory
Up to 10% Travel as required
Qualification
Required
DOD 8570 Compliance within first 90 days (CompTIA Security+)
Ability to get and maintain a TS Security Clearance
US CITIZENSHIP REQUIRED
A Bachelor's degree in Information Systems, Business, or other related discipline. May be substituted with 5+ years of experience
Preferred
Strong demonstrated written and verbal communication skills
Strong demonstrated ability to professionally interact with end-users at all levels
Understanding of Microsoft Office Suite
Understanding of PC hardware and software installation, configuration, troubleshooting, and repair
Experience with Microsoft operating systems
Experience with Microsoft Active Directory user management
Experience with Linux operating systems
Experience using command line navigation
Experience with computer networking fundamentals
Benefits
100% employer-paid premiums for family medical and dental insurance, employee life insurance, short-term and long-term disability (STD & LTD)
Flexible reimbursement spending accounts for medical expense and dependent care
Immediate participation and vesting in the company’s Employee Stock Ownership Plan (ESOP) and 401(k) Plan
Employer contributions to RRC’s ESOP
Employer matching contributions to the company’s 401( k) Plan
Employer discretionary contributions to the company’s 401(k) Plan
Company
Rincon Research Corporation
At Rincon Research Corporation, our core business is to design, build, test, and field digital signal processing (DSP) products and services for the United States Defense and Intelligence communities.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2026-01-24
2022-03-07
Company data provided by crunchbase