Beam Living · 1 day ago
Intern, Operations & Resident Experience
New York, NY
Internship
Onsite
Intern
$30/hr - $30/hrBeam Living is a multi-family residential property management company focused on enhancing communities in New York City. They are seeking an Operations & Resident Experience Intern to assist with resident interactions, customer service, and operational problem-solving while participating in a leadership development program.
Real EstateAutomotiveProperty ManagementRental
Responsibilities
Represent the company as a point person for quality-of-life concerns. Heavy phone calls, emails, letters, and web chatting
Serve as an example of excellent customer service, delivering on our core value to “Be a Good Neighbor”
Connect with our residents to assist them in a timely and efficient manner
Provide residents with solutions to their problems. We use several different Customer Relationship Management (CRM) applications to address a wide variety of issues
Think outside of the box. Help the team to come up with creative solutions to resident concerns
Discern situations to be able to “Do The Right Thing” when helping a resident
Visit multiple Beam sites and identify an operational problem and solution for all properties
Participate in a weekly leadership development program designed to develop talent by elevating the next generation of leaders through education, collaboration, and exposure to how each element of the organization functions
Meet with an assigned mentor on a bi-weekly basis to discuss job performance and future career goals
Collaborate with peers on a Capstone Project - Over the course of the internship, interns will take on a real business challenge, build a capstone project around it, and present your innovative solution to leaders across the company
Qualification
Required
A rising College Senior currently completing a degree in Operations, Business or Hospitality field or a related field to the internship position
A passionate person who believes in helping others win by providing the resources and development necessary to grow
A strong communicator who creates connections with teammates across the spectrum and distill complex ideas into concise objectives
An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team's objectives
Authentic. Bring your best self to work, let's do something amazing
Flexible knowing and expecting that things change and that's what makes our business stronger
The ability to connect with others to keep the team aligned and focused
An analytical ability to collect and use information to solve complex problems
The discipline and willingness to do what needs to be done
A love for doing what others won't and solving difficult problems
A desire to grow and take on ever increasing responsibility
Strong understanding of customer service. Real estate experience is a plus
An ability to follow processes that will deliver in a high volume, fast paced, environment, without compromising work quality
Excellent problem-solving abilities and attention to detail
Strong communication and interpersonal skills
Ability to adapt to new technologies and learn quickly in a fast-paced environment
Doing any, or all of that, in a multi-family environment would be good too
Benefits
Health insurance coverage eligibly on your first day of work
Retirement savings plan
Paid parental leave
Educational assistance
Mental health resources
Paid holidays
Paid time off (PTO)
Company
Beam Living
Beam Living is a full service real estate & Property management company which creates and manages apartment rental communities.
Founded in 2017
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andreas Spitzer
Chief Financial Officer
Roman Stephens
Chief Operating Officer
Recent News
2025-07-31
Company data provided by crunchbase