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Engineering Program Manager - Customer Systems jobs in United States
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Apple · 2 days ago

Engineering Program Manager - Customer Systems

Apple is a leading technology company that innovates and creates exceptional customer experiences. The Customer Systems team is seeking an Engineering Program Manager to oversee complex projects, ensuring high-quality execution and managing technical dependencies that impact millions of customers worldwide.
Artificial Intelligence (AI)Digital MediaElectronicsMedia and EntertainmentAppsBroadcastingDigital EntertainmentFoundational AIMobile DevicesOperating SystemsTVWearables
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Take ownership of specific feature sets and drive them through to completion
Manage technical dependencies and ensure timely delivery of projects
Collaborate effectively with cross-functional engineering and QA teams
Use data and project metrics to provide insights into project health and team velocity
Articulate project status to stakeholders clearly
Participate in discussions regarding system architecture, including cloud services or on-device software

Qualification

Software project managementGenerative AI toolsTechnical documentationData analysisCloud servicesApple operating systemsTechnical curiosityCollaboration with QA teamsUI/UX collaborationMBACertificationsBachelor’s in Computer ScienceCommunicationOrganizational skills

Required

4+ years of relevant experience in software and program management
Software project management skills with a focus on tracking deliverables and managing timelines across engineering teams
Track record of taking features from design to launch, ensuring technical requirements are met
Proficiency in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis

Preferred

Experience managing and delivering specific project features, collaborating effectively with cross-functional engineering and QA teams
Ability to use data and project metrics to provide insights into project health and team velocity
Excellent verbal and written communication skills, with the ability to clearly articulate project status to stakeholders
Strong organizational skills with the ability to maintain focus and momentum in a fast-paced environment
Technical curiosity and a desire to participate in discussions regarding system architecture, including cloud services or on-device software
Experience contributing to the launch of consumer software or digital tools at scale
Familiarity with Apple operating systems (iOS, macOS, etc.) and a commitment to delivering a high-quality user experience
Experience working with UI/UX designers to translate design mocks into technical requirements
MBA or similar product or program management certifications
Bachelor's degree in Computer Science or a related field

Benefits

Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation

Company

Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)

Funding

Current Stage
Public Company
Total Funding
$5.67B
Key Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity

Leadership Team

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Tim Cook
CEO
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Craig Federighi
SVP, Software Engineering
Company data provided by crunchbase