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Senior Customer Technical Support Specialist, 2nd Shift - REMOTE jobs in United States
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Danaher Corporation · 1 day ago

Senior Customer Technical Support Specialist, 2nd Shift - REMOTE

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$26/hr - $36/hr
date3+ years exp
Beckman Coulter Diagnostics, a Danaher Corporation company, is a global leader in clinical diagnostics committed to improving patient health. The Senior Customer Technical Support Specialist is responsible for providing technical support to customers, resolving complex issues related to hardware, software, and training in a remote environment.
BiotechnologyMedical DeviceHealthcareLife ScienceHealth CareHealth DiagnosticsMedical
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H1B Sponsor Likelynote

Responsibilities

Providing technical support to customers through various communication methods
Independently resolving complex and routine issues while mentoring peers
Distinguishing between hardware, reagent, and software issues to resolve customer problems

Qualification

Biomedical engineeringClinical lab scienceTroubleshooting electromechanical instrumentationCustomer service experienceTechnical supportCommunication skillsMentoring

Required

Associate, vocational, or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry
3+ years of lab or field experience required
Ability to clearly articulate and provide directions over the phone or via email

Preferred

Previous troubleshooting experience on electromechanical instrumentation
Previous experience in a medical technology call center, or experience in medical laboratory
Experience in a Customer Service environment

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Danaher Corporation

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Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
dateFounded in 1969
location
Washington, District of Columbia, USA
people-size10001+ employees
web-link
https://www.danaher.com/

H1B Sponsorship

Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
1979-01-05IPO

Leadership Team

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Rainer Blair
President & CEO
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Thomas Joyce
President & CEO

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