Edia · 1 day ago
Technical Implementation Manager
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $200K/yr
4+ years expEdia is a Series A technology startup revolutionizing K-12 education with AI-driven solutions. The Technical Implementation Manager will lead end-to-end implementation projects, ensuring successful launches of their District Intelligence Platform in various school districts while managing technical integrations and project timelines.
EducationEdTech
No H1B
Responsibilities
Lead end-to-end implementation projects from contract signature through successful go-live, managing project plans, milestones, risks, and dependencies across all workstreams
Ensure implementations are delivered on time, within scope, and aligned to customer success criteria—with clear accountability for school-year launch deadlines
Partner with Product Engineers on SIS data integrations (PowerSchool, Infinite Campus, Synergy, etc.), Clever/ClassLink rostering, SFTP feeds, SSO configuration, and platform setup
Translate district technical environments and constraints into clear implementation plans. Serve as the technical point of coordination between Edia and district IT teams
Receive structured handoffs from Sales (SOW, technical requirements, district champion introduction) and manage a clean transition to the CSM at go-live (adoption metrics, training completion, configuration documentation)
Coordinate across Product, Engineering, Support, and CS to remove blockers and drive progress. Own the internal status cadence for active implementations
Understand district goals, procurement timelines, and operational realities to tailor implementation approaches. Guide customers through rollout best practices and early adoption
Proactively identify risks to adoption or value realization and drive mitigation plans before they become blockers
We’re scaling from a handful of concurrent implementations to 3–4x that volume in 2026. You’ll design the playbooks, tooling, templates, and success metrics to make that possible
Provide input into when deeper technical engagement (e.g., Forward Deployed Engineer support) is required. Help define the long-term shape of the implementation team as we grow
Qualification
Required
4+ years in implementation management, technical consulting, solutions delivery, or engagement management within a SaaS or technology environment
Experience leading complex, multi-stakeholder implementations (enterprise or public sector a plus)
Strong technical fluency—comfortable discussing data integrations, system architectures, APIs, and data mapping. Hands-on coding not required
Excellent project management skills with a track record of delivering complex workstreams on deadline
Exceptional communication—able to align technical and non-technical audiences, from district IT directors to superintendents
Strong business judgment and customer empathy
Preferred
Experience in K–12, EdTech, or public-sector implementations—especially with SIS platforms (PowerSchool, Infinite Campus, Synergy) or rostering tools (Clever, ClassLink)
Consulting background (Engagement Manager, Technical PM, or similar)
Experience helping define or scale a new implementation function from the ground up
Exposure to Forward Deployed Engineer (FDE) or embedded technical services models
Company
Edia
Edia is the leading AI platform for K-12 school districts that improves outcomes for math, attendance, and MTSS.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$9.4MKey Investors
Felicis
2024-04-25Series A· $9.4M
Leadership Team
Joseph Philleo
Co-founder, CEO
Iain Proctor
Chief Technology Officer + Founder
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