Khan Academy · 20 hours ago
Revenue Operations Senior Analyst
Mountain View, CA
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $87K/yr
3+ years expKhan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. They are seeking a motivated and detail-oriented Revenue Operations Specialist to oversee the sales to payment process, ensuring accuracy in payments and accounts receivable from customers and donors.
Telecom & CommunicationsEducationAppsE-LearningInternet
Responsibilities
Partner with the Sales and Philanthropy teams to create, update, and manage customer invoices
Manage customer collections and serve as the primary point of contact for billing and payment inquiries
Collect, review, and record transaction-level cash activity from multiple sources, including bank accounts, Stripe, PayPal, and donation platforms, and post activity in the accounting system
Prepare and record cash-related accruals for processed transactions that have not yet been deposited
Maintain alignment between the CRM (Salesforce), accounting system (Intacct), and bank activity, and collaborate with the Sales and Philanthropy Teams to resolve discrepancies
Monitor payment processors and investigate and resolve processing, settlement, or reconciliation issues
Manage month-end close activities related to cash receipts and accounts receivable, including reconciliation to bank statements and CRM data
Prepare cash and receivables reports and audit support schedules (PBCs)
Contribute to process documentation, cross-team support, and ad hoc finance projects as needed
Qualification
Required
More than 3 years of experience in managing the revenue data and Accounts Receivable
Working knowledge of Excel functions and an ability to process large data sets in Excel
Working experience in CRM, more than three years of working experience in overseeing the activities of multiple payment processors
A roll-up-your-sleeves mindset as part of a small and mighty Finance Team
Motivated by the Khan Academy mission 'to provide a free world-class education for anyone, anywhere.'
Strong interpersonal and communication skills (both verbal and written)
High level of ethics, integrity, transparency, and trustworthiness
Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
Preferred
Commute to our Mountain View office once a week
More than 3 years of experience in managing the nonprofit revenue data
Working experience in CRM (Salesforce), ERP (Sage Intacct), and various payment processors (Stripe, PayPal, and GoFundMe Classy)
Benefits
Competitive salaries
Ample paid time off as needed – Your well-being is a priority
8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
Generous parental leave
An exceptional team that trusts you and gives you the freedom to do your best
The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
Opportunities to connect through affinity, ally, and social groups
401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life
Company
Khan Academy
Khan Academy is a nonprofit organization that provides a free world class education for anyone, anywhere.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$16.21MKey Investors
Amgen FoundationOmidyar Network
2022-01-01Series A· $0.01M
2020-07-21Grant· $3M
2017-10-12Grant· $3M
Leadership Team
Caroline Hu Flexer
CEO & Co-Founder of Khan Academy Kids & Duck Duck Moose
Boris Lau
Senior Software Engineer
Recent News
2026-01-25
2026-01-22
Company data provided by crunchbase