griddable.io · 1 day ago
Account Solution Engineer, Federal Civilian
Greater Richmond Region
Full-time
Onsite
Senior Level
7+ years expGriddable.io is seeking an Account Solution Engineer to join Salesforce’s Global Public Sector Solution Engineering team. In this role, you will collaborate with sales teams and product experts to develop tailored solutions for educational institutions, enhancing operations and learner experiences through Salesforce’s technology.
Cloud ComputingSaaSBig DataSoftwareInformation TechnologyAnalyticsCloud Data ServicesData Integration
Responsibilities
Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close
Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions. This role will primarily align to large higher education institutions; however you will have the opportunity for exposure and support of non-traditional and K-12 organizations as well
Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products, including but not limited to Education Cloud, align to institutional initiatives. Prepare, build, and present tailored demonstrations that showcase Salesforce solutions aligned to institutions' strategic and technical goals
Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders
Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value
Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs
Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations
Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution
Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role
Qualification
Required
7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education
5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success
Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts
Deep understanding of education operations, including student lifecycle management, academic operations (registrar, advising, curriculum management), financial aid, student success initiatives, enrollment, and alumni relations
Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context
Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, value-driven narratives for stakeholders at all levels—from IT teams to university presidents
Proven ability to lead discovery sessions, understand institutional challenges, and craft tailored solutions that drive digital transformation in higher education
Experience with RFP and proposal processes, including developing responses that align with institutional needs and Salesforce's value proposition
Strong time management and prioritization skills, with the ability to manage multiple engagements in a fast-paced sales environment
Curiosity and passion for technology, with a desire to continuously learn, experiment, and stay ahead of industry trends in education and CRM solutions
Collaborative mindset, able to work cross-functionally with sales, professional services, product teams, and partners to deliver customer success
Open to occasional travel for client meetings, presentations, and industry events, approximately 30%
Preferred
Salesforce certifications, including Administrator, Education Cloud Consultant, Sales Cloud, Service Cloud, and Experience Cloud
Company
griddable.io
Griddable.io is a San Jose, CA based SaaS startup that closed Series A funding in 2017 from August Capital, Artiman Ventures, and Carsten Thoma, founding CEO of Hybris (acquired by SAP).
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$8MKey Investors
Artiman Ventures,August Capital
2019-01-28Acquired
2018-02-28Series A· $8M
Leadership Team
Burton Hipp
VP of Engineering/Founder
Company data provided by crunchbase