CCMC · 23 hours ago
Business Applications Support Analyst
Scottsdale, AZ
Full-time
Onsite
Mid Level
3+ years expCCMC is seeking a Business Applications Support Analyst to provide technical ownership and administration for key operational applications. This role will bridge business operations and IT, ensuring platforms are configured and maintained to meet operational needs while driving adoption and efficiency.
ConsultingLegalInformation Technology
Responsibilities
Serve as the primary technical administrator for key HOAMCO applications, including FrontSteps, Calibur, and EdenRed
Provide Tier 2–3 support for application-related issues escalated beyond vendor or help desk resolution
Monitor system performance, permissions, and integrations to ensure stability and compliance with CMH IT standards
Partner with the CMH Infrastructure and Security teams to maintain appropriate access controls and data governance
Act as technical lead for the rollout and adoption of the FrontSteps Pay and Portal implementations
Collaborate with assigned Project Manager to define technical requirements, timelines, and deliverables
Support testing, deployment, and user training coordination for application enhancements or new platform introductions
Coordinate with vendors and business stakeholders to manage system updates and enhancements
Identify opportunities for improved system use, workflow automation, and data accuracy
Partner with HOAMCO business leads to ensuring applications align with operational goals and processes
Assist in documentation, training materials, and knowledge transfer for supported systems
Provide technical insight and recommendations on future application initiatives, including upcoming projects such as the DocuServe-to-HomeWiseDocs migration and the HOAMCO dashboard platform review
Serve as the technical liaison between HOAMCO operations and the CMH IT Applications team
Participate in regular application governance and project status meetings
Support alignment with CMH IT standards, documentation practices, and security policies
Qualification
Required
3+ years of experience in application administration, business systems support, or IT operations
Hands-on experience with FrontSteps, Caliber, or similar property management systems
Strong understanding of data workflows, integrations, and user permissions
Excellent analytical, problem-solving, and communication skills
Demonstrated ability to manage multiple priorities in a fast-paced environment
Preferred
Experience leading technical implementations or supporting large-scale system rollouts
Familiarity with SaaS application management, APIs, or integration platforms
Experience with Microsoft 365, Teams, and SharePoint administration
Company
CCMC
CCMC is a management consulting company that offers lifestyle services, district management, and commercial management services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Charlesbank Capital Partners
2024-11-18Private Equity
Leadership Team
Todd Davidson
Chief Executive Officer
David Atrostic
Chief Operating Officer
Recent News
Company data provided by crunchbase