eFlexervices · 10 hours ago
Data Analyst
United States
Full-time, Contract
Remote
Senior Level
5+ years expeFlexervices is a premier BPO company with a 24-year track record of excellence, dedicated to finding the perfect fit for skills and optimizing career performance. They are looking for a high-impact Data Analyst who will architect scalable reporting systems and empower data-driven decision-making across departments.
Customer ServiceAccountingPaymentsBillingTechnical Support
Responsibilities
Architect Scalable Systems: Build performant dashboards and reports by integrating diverse data sources, ensuring they provide an accurate and reliable foundation for deep-dive analysis
Empower Self-Service: Design reporting layers and KPIs that promote consistency and trust, enabling stakeholders to find their own insights without a 'data gatekeeper.'
Drive Long-Term Strategy: Maintain and evolve our reporting infrastructure to track growth and performance, ensuring our data tools scale as the business matures
Strategic Partnership: Act as a consultant to senior leaders and cross-functional teams to identify operational pain points and define the North Star metrics that drive executive decision-making
Qualification
Required
Minimum of 5 years of industry experience
Expert proficiency in SQL
Hands-on experience with Snowflake
High proficiency in modern BI tools (specifically Hex or Looker)
A solid background working within a SaaS environment, understanding the unique metrics and rhythms of the industry
The ability to translate complex technical concepts into 'so what?' insights for non-technical audiences
Comfortable working in a fast-paced environment and take the initiative to drive clarity and solutions where they don't yet exist
Benefits
Comprehensive HMO coverage
Optical reimbursements
Flexible Work Options
Wellness Matters
Pathways to Success
Company
eFlexervices
eFlexervices is a BPO company that provides technical support, marketing assistance, sales development, and operational assistance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase