Vermont State University · 8 hours ago
Endpoint Administrator
Johnson, VT
Full-time
Hybrid
Mid Level
$60K/yr - $64K/yr
3+ years expVermont State University is seeking an Endpoint Administrator to ensure the smooth functioning of its IT systems. The role involves managing and supporting a variety of devices, providing technical support, and collaborating with IT professionals to improve system performance.
EducationAlumniHigher Education
Responsibilities
Provide advanced technical support for Windows and Apple devices, including desktops, laptops, iPads, iPhones, printers, and peripherals
Assist VSC faculty, staff, and students with IT problems related to Windows and Apple devices
Perform routine maintenance tasks on Windows and Apple devices
Deploy, configure, and manage endpoint systems, which includes operating system and application packaging and deployment, software and OS patching, hardware installations, and replacements
Create and maintain comprehensive documentation for IT procedures, troubleshooting steps, and user guides
Facilitate introductory-level training for IT Help Desk staff on the proper use of IT systems and applications
Collaborate with other IT professionals and vendor contacts to implement new technologies, resolve issues, improve system performance, and contribute to IT projects
Serve as a point of escalation for complex technical issues
Provide part-time support for general help desk tasks, including answering phone calls, responding to emails, and assisting walk-in users with various IT-related issues as needed
Other Duties as Assigned
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience
At least 3 years of experience as a system administrator or in a similar role, with a focus on managing Windows and Apple products
Strong knowledge of Windows and Apple operating systems (macOS, iOS, iPadOS)
Familiarity with MDM solutions, Active Directory, Group Policy and SCCM
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Demonstrated ability to support a diverse community and promote diverse perspectives, cultures, and an inclusive environment
Ability to work independently and as part of a team
Customer-focused with a commitment to providing high-quality support
Must be able to lift and move up to 30 lbs of computer equipment as necessary
Preferred
Expert experience with Apple operating systems
Relevant certifications (e.g., Apple Certified Support Professional, JAMF 100 or higher certified, CompTIA A+, Network+)
Company
Vermont State University
Vermont State University offers career-focused education accessible to students in Vermont and the region.
1001-5000 employees
H1B Sponsorship
Vermont State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$7.8MKey Investors
U.S. Department of EducationNational Science FoundationNorthern Border Regional Commission
2025-07-09Grant· $6M
2024-09-26Grant· $1.8M
2024-01-31Grant
Leadership Team
Karry Booska
Assistant Director of Community Partnerships for Career Development
Oyibo Afoaku, Ph.D.
Chief Diversity Officer
Recent News
2026-01-20
2025-12-17
vermontbiz.com
2025-12-05
Company data provided by crunchbase