Tata Consultancy Services · 8 hours ago
L3 Infrastructure Engineer
Madison, AL
Full-time
Onsite
Mid Level
$70K/yr - $80K/yrTata Consultancy Services is seeking an L3 Infrastructure Engineer to join their technical team. This role focuses on troubleshooting and resolving complex technical issues related to IT infrastructure, including networks and data centers, while providing customer support and maintaining high service standards.
Enterprise SoftwareCloud ComputingConsultingInformation TechnologyBusiness Information SystemsIT Management
Responsibilities
Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
TCP/IP, DHCP, Subnetting, VLAN, POE
Experience with packet capturing example: Wire Shark
Network maintenance, support and refresh
Qualification
Required
Bachelor of Computer Science
Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues
Ability to deploy solutions to new problems
Manage and resolve almost any problem that requires high expertise
Control the infrastructure, cloud, network, and DC level operations
Replicate problems to detect the root cause
Provide support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents
Excellent verbal and written communication skills
Ability to work under pressure when customers are experiencing critical incidents
Handle tickets routed by L1 support or produce tickets for any issue observed
Provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing
Cisco Wireless Networks
Cisco PBX Administration
Cisco standard protocols
Cisco CCNA certification
Ability to support IT Cabling, Infrastructure Planning, and Design
Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
TCP/IP, DHCP, Subnetting, VLAN, POE
Experience with packet capturing example: Wire Shark
Network maintenance, support and refresh
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
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