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Solutions Engineer, North America jobs in United States
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Ada Infrastructure · 2 days ago

Solutions Engineer, North America

Ada Infrastructure is a global data center business committed to being a positive force for technology, people, and the planet. As a North America Solutions Engineer, you will serve as the technical authority in customer engagements, translating infrastructure requirements into scalable solutions while leading presales technical strategy and ensuring alignment with customer needs.
Cloud ComputingBig DataAnalyticsData CenterData Center AutomationData Management

Responsibilities

Act as the primary technical lead in presales engagements with hyperscale cloud providers, AI platform companies, and neo-cloud operators
Partner with Sales to shape pursuit strategy, solution positioning, and deal structure for large-scale, multi-MW transactions
Lead technical discovery and solution definition with customer stakeholders across infrastructure engineering, capacity planning, AI platform teams, and executive leadership
Translate workload requirements (density, cooling, resiliency, deployment speed, expansion) into clear technical assumptions that can be priced, underwritten, contracted, and delivered
Support RFPs/RFIs and complex negotiations by developing technical responses, option sets, and risk-aware recommendations
Enable Commercial teams with repeatable solution frameworks, competitive differentiation, and consistent 'what we will/won’t do' technical guardrails
Build and maintain database for customer responses to drive higher consistency, faster turnaround and quality in responses
Coordinate cross-functionally with Development, Power, Delivery, Operations, and Finance to validate feasibility, constructability, schedule, and execution risk during pursuits
Leverage internal Design & Innovation expertise to translate Ada future ready design and standards into customer-specific infrastructure solutions addressing high-density power, advanced cooling, resiliency, and rapid scalability
Partner with Design & Innovation to define and maintain reference architectures, design guardrails, and customer-facing technical narratives used in proposals and executive engagements
Partner with the Product team to represent 'Voice of Customer' around repeatable solution offerings, capture customer feedback, and inform platform roadmap priorities (AI-ready features, modularity, deployment models)

Qualification

Solutions EngineeringDigital InfrastructureTechnical PresalesCustomer EngineeringHigh-Density Power DeliveryLiquid Cooling StrategiesRapid DeploymentCommercial JudgmentCollaboration SkillsCommunication Skills

Required

Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
8+ years of experience in solutions engineering, technical presales, customer engineering, or customer-facing infrastructure engineering roles
Deep understanding of digital infrastructure supporting hyperscale cloud, AI, and GPU-intensive workloads
Demonstrated ability to translate customer workload requirements into infrastructure-level solutions, assumptions, and deliverable concepts
Strong communication and collaboration skills, with the ability to work effectively with a cross-functional team and with technical and executive audiences
Commercially disciplined judgment navigating tradeoffs between capital, schedule, risk, and customer performance requirements

Preferred

Experience supporting large, complex, multi-stakeholder transactions and negotiating technical-commercial tradeoffs
Familiarity with high-density power delivery, liquid cooling strategies, and rapid deployment/modular construction models
Experience building repeatable solution frameworks, reference architectures, and enablement assets for go-to-market teams
Experience working closely with product and design organizations to evolve platform standards and customer-facing offerings

Benefits

Comprehensive Medical/Rx
Dental and Vision plans
401(k) program with company match
Flexible Savings Accounts (FSA)
Healthcare Savings Accounts (HSA) with company contribution
Basic and Voluntary Life Insurance
Long-Term Disability (LTD) and Short-Term Disability (STD) insurance
Employee Assistance Program (EAP)
Commuter Benefits plan for parking and transit
Access to a world-class medical advisory team
A mental health app that includes coaching, therapy and psychiatry
A mindfulness and wellbeing app
Financial wellness benefit that includes access to a financial advisor
New parent leave
Reproductive and adoption assistance
Emergency backup care
Matching gift program
Education sponsorship program

Company

Ada Infrastructure

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Ada Infrastructure is a global data center delivering sustainable and secure data center capacity around the world.