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Tech Lead - Customer Intelligence jobs in United States
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Ulta Beauty · 23 hours ago

Tech Lead - Customer Intelligence

Ulta Beauty is the largest North American beauty retailer and a premier beauty destination. The Technical Lead for Customer Intelligence will play a critical role in shaping how the company captures, analyzes, and acts on customer data across the enterprise, enabling personalized experiences at scale through collaboration with various stakeholders.
BeautyRetailConsumer GoodsCosmetics
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H1B Sponsor Likelynote

Responsibilities

Serve as the technical lead for Adobe Experience Platform (AEP) and Real-Time CDP implementations
Design and manage ingestion, unification, and activation workflows leveraging AEP’s core services (RTCDP, Identity Graph, Data Lake, Edge)
Lead technical discovery sessions and translate business requirements into scalable data architecture and solution designs
Oversee integration of data sources into AEP using batch and streaming ingestion patterns
Partner with data engineering teams to develop ETL/ELT pipelines and ensure quality data delivery
Implement identity stitching, namespace mapping, and data governance strategies
Enable and support audience segmentation and activation across marketing channels using AEP, AJO (Adobe Journey Optimizer), and Adobe Target
Ensure operational excellence and technical readiness for real-time personalization use cases
Collaborate with architects, analysts, and marketers to ensure seamless alignment between data strategy and customer experience goals
Provide hands-on guidance to development teams and vendors implementing Adobe solutions
Document technical designs, data flows, and integration specifications
Establish data quality, validation, and observability frameworks across AEP data sets
Monitor platform performance and ensure SLAs are met for data freshness and accuracy
Mentor and guide analysts, engineers, and business partners in leveraging AEP and RT CDP effectively
Partner with vendors, system integrators, and Adobe experts to accelerate adoption and value realization
Contribute to governance frameworks, ensuring compliance, scalability, and alignment with enterprise data strategy

Qualification

Adobe Experience PlatformData architectureData pipelinesCustomer data governanceETL/ELT pipelinesIdentity resolutionSQLCloud-native processingPythonJavaKafkaJSON/XDM schemaAdobe TargetAdobe Journey OptimizerData privacy frameworks

Required

Bachelor's degree in Computer Science, Engineering, or related field
5+ years of experience in data architecture, engineering, or MarTech implementation roles
2+ years of hands-on experience with Adobe Experience Platform (Real-Time CDP, Identity Service, Data Collection, Activation)
Strong understanding of CDP concepts including identity resolution, consent management, and cross-channel orchestration
Proficient in data pipelines, RESTful APIs, and streaming technologies (Kafka, Adobe Edge)
Strong skills in data modeling, JSON/XDM schema design, SQL, and experience working with Adobe Data Distiller for querying and analysis
Hands-on experience with cloud-native data processing and orchestration, including Google Cloud Platform (GCP) services such as Cloud Functions and Cloud Composer
Proficiency in at least one general-purpose programming language such as Python or Java for building integrations, automation, and data processing workflows

Preferred

Adobe certification (e.g., Adobe Certified Expert – Real-Time CDP, AEP Developer)
Experience with Adobe Journey Optimizer (AJO), Adobe Target, and Customer Journey Analytics (CJA)
Familiarity with cloud platforms (AWS/GCP/Azure) and enterprise integration tools (TIBCO)
Understanding of data privacy frameworks (GDPR, CCPA) and governance best practices

Benefits

Paid time off
Health
Dental
Vision
Life and disability benefits

Company

Ulta Beauty

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Ulta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care.

H1B Sponsorship

Ulta Beauty has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$266.3M
Key Investors
Berkshire HathawayDimensional Fund Advisors
2024-08-14Post Ipo Equity· $266.3M
2016-10-11Post Ipo Equity
2007-10-25IPO

Leadership Team

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Kecia Steelman
President & CEO
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Chris Lialios
Senior Vice President Controller
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Company data provided by crunchbase