AAA Auto Club Enterprises · 8 hours ago
Technical Program Manager
Costa Mesa, CA
Full-time
Hybrid
Senior Level
$129K/yr - $172K/yr
5+ years expAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Technical Program Manager to lead the delivery of new programs and products across their digital channels. The role involves overseeing tool governance, optimizing processes, and ensuring the compliant launch of new products while providing clear reporting on status, risks, and costs to stakeholders and executives.
Insurance
Responsibilities
Lead end‑to‑end delivery of digital programs and product launches, ensuring full compliance throughout the lifecycle
Provide ongoing reporting of delivery status, risks, issues, and costs to stakeholders and executives and maintain project timelines
Govern and maintain delivery tools such as Jira, Slack, and Monday.com to help standardize access and improve operational integrity
Optimize and streamline delivery processes across marketing teams to improve efficiency and operational effectiveness
Leverage advanced Jira Administration skills to configure workflows, boards, dashboards, permissions, and automations
Build and maintain custom delivery and performance reports using Jira, Excel, or Business Intelligence tools or extensions
Support reporting needs for leadership through data‑driven insights and delivery metrics
Utilize Monday.com for reporting or workflow tracking when beneficial; experience preferred but not required
Partner with product, engineering, marketing, and leadership teams to align delivery plans with business priorities
Communicate program goals, milestones, risks, and dependencies across cross‑functional stakeholders
Qualification
Required
5–10 years of experience in delivery functions such as project management, product management, development, or QA
Strong knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies; experience managing Agile projects preferred
Proven ability to independently deliver solutions within committed schedule milestones and manage mid‑size to large, customer‑facing programs
Demonstrated ability to understand complex systems, improve processes, and resolve issues with minimal oversight
Advanced Jira Administration skills, including configuring workflows, boards, dashboards, permissions, and automations
Ability to build custom reports using Jira, Excel, or Business Intelligence tools or extensions; experience with Monday.com preferred but not required
Strong analytical skills with the ability to produce data‑driven insights and delivery metrics for leadership
Excellent oral, written, and presentation skills for cross‑functional communication
Ability to assess customer and system impacts resulting from product or process changes
Demonstrated capacity to partner effectively with product, engineering, marketing, and leadership teams
Bachelor's degree or equivalent combination of education and experience
Ability to work independently, exercise sound judgment, and navigate complex issues with significant autonomy
Preferred
Experience managing Agile projects
Experience with Monday.com preferred but not required
Benefits
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase