Texas Health and Human Services · 8 hours ago
Systems Administrator
Austin, TX
Full-time
Onsite
Entry Level
$5,797.66/mo - $6,663.83/mo
1+ years expTexas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Systems Administrator V will perform advanced computer systems administration work, supporting HHSC technical platforms and services while ensuring infrastructure software is current and maintained.
HealthcareHealth Care
No H1B
Responsibilities
Responsible for Service Delivery system administration such as installation, configuration, maintenance, tagging and security of hosted DCO Service Delivery Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Windows and Linux servers, systems and other cloud services
Evaluates, coordinates, and assists with federal and state audits in preparation and remediation of technical findings and recommendations associated with the application area, program, governing authorities and/or Data Center Operation Management. The Systems Administrator works closely with DCO Service Delivery team members, management, and other HHS departmental areas that involve cross-functional agency coordination to ensure HHS best practices and DIR standards are followed
This position is responsible for supporting the Service Delivery team and its customers in creating and troubleshooting credentials, interpreting technical requests, addressing ITSM ticketing, and alleviating technical roadblocks with supported systems
Participates in accurately evaluating, tracking and inventorying IT services for waste, unnecessary redundancy within the supported infrastructure, and cloud sprawl by leveraging schematics, metrics reports and flowcharts. Helps address quality assurance for DCO Service Delivery by assisting in daily, monthly, and quarterly checks
Other duties assigned include but are not limited to actively participating in Data Center Operations efforts such as policy and procedure review and/or serving in a supporting role to meet the agency’s obligations
Qualification
Required
One (1) or more years of experience administrating and supporting IT solutions with a background in analytical IT business, cloud, data, application, network, or security technologies is required
One (1) or more years of customer service experience is required
Knowledge of IT ecosystems and HHS enterprise applications, technologies, integrations, implementations, and administration
Knowledge and hands-on experience of Microsoft business computer applications
Knowledge of computing logic, human-readable (YAML, JSON, XML, etc.) and understanding of command-line interface (Bash, PowerShell, Batch file processing) languages
Understanding of operating system specifications, and software support
Basic knowledge of SQL and database structures
Knowledge of National Institute of Standards and Technology (NIST) security
Knowledge of technical approaches used to deliver IT products, such as waterfall and agile (scrum) methodologies, BMC Helix IT Service Management and Service Now ITSM
Skill in written and verbal communications with a high level of effectiveness
Ability to think and act strategically and proactively
Technical and critical analysis, and decision making
The ability to work with a significant degree of independence to deliver work within defined schedules, cost and quality
Ability to coordinate multiple assignments/projects, set priorities, and meet deadlines
Ability to lead the creation of best practices and procedures
Ability to effectively communicate technical information to both technical and non-technical audiences
Preferred
Experience with Agile and ITIL frameworks is preferred
Graduation from an accredited four-year college or university with coursework in computer science, management information systems, or a related field is preferred
Benefits
100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
John F. Palermo
CTO Strategic Analyst VI
Recent News
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