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DRS IT Solutions Inc · 18 hours ago

Help Desk Analyst

Indianapolis, IN

Contract

Hybrid

New Grad, Entry Level

DRS IT Solutions Inc is seeking a Help Desk Analyst to serve as a key link between technology and end-users in the healthcare sector. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining data integrity.

SoftwareProfessional ServicesInformation TechnologyBusiness Development

H1B Sponsor Likely

Hiring Manager

Sara RG

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality

Investigate and resolve duplicate patient records and incorrect merges in the immunization registry

Utilize data tools and matching algorithms to identify and correct data integrity issues

Document all support interactions in the ticketing system and maintain accurate logs

Provide guidance to users on best practices for data entry and record management

Assist in testing system updates and enhancements

Qualification

Data entryCustomer serviceAttention to detailCommunication skillsProblem-solving abilities

Required

The candidate needs to be local, hybrid work arrangement

Must be open to 1099 contracts (NO W2/C2C)

Strong background in data entry

Customer service experience

Attention to detail to maintain clean, reliable health data

Excellent communication skills

Problem-solving abilities

Commitment to supporting public health systems and workflows

Company

DRS IT Solutions Inc

DRS IT Solutions Inc is a Women-Owned boutique recruiting firm, headquartered in Novi, Michigan.

Founded in 2012

Novi, Michigan, USA

51-200 employees

https://www.drsitsolutions.com

H1B Sponsorship

DRS IT Solutions Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (1)

Funding

Current Stage

Growth Stage

Leadership Team

Rajee Nair

President & CEO

Company data provided by crunchbase