Hightouch · 7 hours ago
Onboarding Program Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$125K/yr - $150K/yr
4+ years expHightouch is the modern AI platform for marketing and growth teams, and they are seeking an Onboarding Program Lead to enhance their new sales talent onboarding strategy. The role involves designing onboarding experiences, coaching new hires, and ensuring successful ramp-up to productivity.
Enterprise SoftwareSaaSSoftwareCRMDeveloper Platform
Responsibilities
Own end-to-end design and facilitation of sales onboarding bootcamps, including our multi-day in-person cohort weeks
Deliver core training sessions on product, sales methodology, competitive positioning, and industry/persona-specific messaging
Build and iterate onboarding curriculum that balances foundational knowledge with practical, hands-on application
Create certification standards and competency assessments that validate readiness for various sales motions
Conduct 1:1 coaching sessions with new hires to accelerate ramp and address individual development needs
Shadow new sellers on calls and provide actionable feedback on discovery, demos, and deal progression
Partner with frontline managers to ensure consistent coaching standards and seamless handoff post-onboarding
Identify common struggling points and build targeted interventions to address capability gaps
Run regular onboarding check ins with new hires
Define and track key onboarding metrics including time-to-first-meeting, time-to-close, ramp attainment, and certification completion
Analyze cohort performance data to identify what differentiates top performers from those struggling to ramp
Conduct regular feedback sessions with recent hires and their managers to capture insights for program iteration
Build business cases for program investments using data on productivity gains and revenue impact
Collaborate with Product Marketing on competitive intelligence, product releases, and market positioning updates
Work with Sales Leadership to ensure onboarding aligns with current priorities, territory strategies, and go-to-market focus
Partner with the Revenue Enablement Program Specialist on logistics, content updates, and operational execution
Coordinate with Strategic Partner teams (Snowflake, Databricks, etc.) on co-sell enablement integration
Qualification
Required
4-6+ years in sales enablement, sales training, or frontline sales management with proven ability to develop talent
Direct experience designing and facilitating onboarding programs for B2B SaaS sales teams
Track record of coaching individual contributors with measurable improvements in performance and ramp velocity
Experience working with sales methodologies (MEDDPICC, Command of the Message, Challenger, SPIN, etc.) and translating them into practical application
Strong facilitation and presentation skills with ability to engage diverse audiences and make complex topics accessible
Coaching mindset with ability to diagnose capability gaps and deliver targeted, actionable feedback
Data-driven approach to program optimization with comfort analyzing performance metrics and deriving insights
Proven ability to build trust and credibility with sales leaders and individual contributors alike
Bias toward action and iteration. Comfortable shipping programs quickly and refining based on feedback
Preferred
Experience in Customer Data Platform, data/analytics, or martech space
Familiarity with tools like Gong, Seismic, Salesforce, and conversation intelligence platforms
Background managing enablement for high-growth organizations scaling from Series B through IPO
Direct selling experience in enterprise B2B software
Benefits
Meaningful equity compensation in the form of ISO options
Early exercise
10-year post-termination exercise window
Company
Hightouch
Hightouch is a data platform that helps sync customers data from the data warehouse to CRM, marketing, and support tools.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$182.2MKey Investors
Sapphire VenturesBain Capital VenturesICONIQ Growth
2025-07-29Series C· $10M
2025-02-18Series C· $80M
2023-07-19Series B· $38M
Leadership Team
Kashish Gupta
Co-Founder and Co-CEO
Tejas Manohar
Cofounder and Co-CEO
Recent News
2026-02-05
MarTech
2025-12-04
2025-11-15
Company data provided by crunchbase