Shippo · 5 hours ago
Senior Site Reliability Engineer
United States
Contract
Remote
Mid, Senior Level
$156K/yr - $212K/yr
3+ years expShippo is a company focused on providing logistics technology and infrastructure to enhance e-commerce. They are seeking a Senior Site Reliability Engineer who will leverage platform engineering principles to ensure the reliability, scalability, and performance of Shippo's services while collaborating with engineering teams to build resilient systems.
E-CommerceSoftwareLogisticsB2BSupply Chain Management
Responsibilities
Design, scale, and secure infrastructure to stay ahead of business needs through fault-tolerant architecture design, performance testing, profiling, and tuning, and capacity planning
Design, build, deploy, and maintain automation, monitoring, and alerting systems, as well as design, implement, and test disaster recovery solutions
Ensure scalability and maintainability through microservices adoption, decoupling of concerns and data model, queuing of jobs and application layering
Enhance and maintain our CI/CD pipeline for smooth and safe production releases via automated testing and verification
Verify and ensure performance and correctness of systems in response time and throughput
Participate in peer reviews and testing and contribute to automated test suites and in design reviews for new features, products, and systems
Participate in an on-call rotation
Qualification
Required
Experience developing, managing and troubleshooting highly available distributed systems, including operational experience with Kubernetes in a production environment
Extensive expertise with at least one public cloud provider (AWS, GCP, Azure)
Exceptional verbal, written, and interpersonal communication skills
Interest in and understanding of best-in-class security practices, and automation and testing methods
Familiarity with configuration and maintenance of common infrastructure components such as Redis, Elasticsearch, and Hadoop
Deep understanding of customer needs and passion for customer success
BS or MS degree in Computer Science or equivalent experience
Preferred
Advanced knowledge of managing and optimizing Postgresql server configuration
3+ years of experience in software development
Experience with managing service meshes (e.g. Istio)
Defining and monitoring Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs) to ensure that systems meet reliability and performance targets
Monitoring Tools like New Relic, Prometheus, Grafana and/or Datadog
OpenTelemetry knowledge for distributed tracing and metrics collection and experience on using it in production environments
Managing Python and Golang applications in production
Microservices architectures
DevOps tooling such as Docker, Terraform, ArgoCD, ArgoWorkflows, CircleCI, Github Actions, New Relic, PagerDuty, etc
AWS/Cloud services such as EKS, EC2, S3, Lambda, Route 53, CloudFront, Cloudflare, IAM, etc
Benefits
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working
One week-long company wide winter slow down
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Company
Shippo
Shippo is a shipping platform with tools for label creation, tracking, and carrier comparisons, saving time and cost.
201-500 employees
H1B Sponsorship
Shippo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (8)
2022 (14)
2021 (11)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$154.28MKey Investors
Bessemer Venture PartnersD1 Capital PartnersUnion Square Ventures
2021-06-02Series E· $50M
2021-02-23Series D· $45M
2020-04-07Series C· $30M
Leadership Team
Simon Kreuz
Co-Founder
Olivier Adler
CFO
Recent News
Uncorkcapital.com
2026-02-05
Digital Commerce 360
2026-01-17
2026-01-16
Company data provided by crunchbase