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Senior IT Support Analyst (US) jobs in United States
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TD Securities · 1 day ago

Senior IT Support Analyst (US)

TD Securities is one of the world's leading global financial institutions. The Senior IT Support Analyst provides a broad range of systems and application support, technical expertise, and guidance while working autonomously and leading various technical solutions and support activities.
FinanceBankingFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Provides technical expertise and guidance to others in a lead capacity and works autonomously
Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support and/or development of technical solutions and/or testing
Works autonomously and leads on a diverse range of activities (e.g. design, support of technical business solutions) and is relied upon to coach / educate and monitor the work of others
Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business and/or outside vendors
Typically reports to a Senior IT Development Manager or higher

Qualification

Monitoring toolsIncident responseProblem-solving skillsSecurity backgroundProduction systems supportCross-functional teamworkFinancial Services experienceTesting environment experience

Required

Undergraduate degree or Technical Certificate
7+ years related experience

Preferred

Graduate degree, preferred
5 + years of experience with monitoring tools: Dynatrace, Datadog, Splunk
Strong incident response, debugging, and problem-solving skills (ServiceNow)
5 + years of experience working with cross-functional teams (PowerBI, Confluence, Jira)
Background in security, compliance, or regulated environments
Experience supporting 24x7 production systems with on-call rotations(PagerDuty)
Financial Services, Credit Cards domain experience will be an asset
Experience of Testing and DevOps environment will be an asset

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD Securities

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TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.

H1B Sponsorship

TD Securities has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (49)
2023 (37)
2022 (31)
2021 (27)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

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Rona Ambrose
Deputy Chairwoman
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Company data provided by crunchbase