TÜV SÜD · 8 hours ago
IT Support Technician 1
San Diego, CA
Full-time
Hybrid
Entry Level
$29/hr - $33/hr
1+ years expTÜV SÜD is dedicated to technology and safety, focusing on testing, auditing, and advising to ensure societal progress. They are seeking an IT Support Technician 1 to provide technical support for users across the Americas, manage end-user devices, and resolve security issues while collaborating with the IT team.
EducationConsultingBig DataA/B TestingTraining
Responsibilities
Provide daily technical support for on‑site and remote users across the Americas Region, covering hardware, software, and phone system inquiries
Manage end‑user devices, including setup, rollout, upgrades, and accurate hardware/software inventory tracking
Identify and resolve security issues promptly, including virus and malware monitoring and the implementation of necessary fixes
Support IT projects from planning through completion and collaborate with other IT team members to ensure service continuity
Serve as a subject matter expert for selected internal applications and tools
Communicate effectively with internal stakeholders, providing timely updates, clear documentation, and professional customer service
Align local IT requirements with corporate IT strategy, including contributing to budgeting for equipment and maintenance needs
Qualification
Required
1–3 years of experience in end‑user support within a Microsoft server and multi‑platform environment
Working knowledge of Windows 10, Microsoft Office, Active Directory, and basic server administration utilities
Strong analytical and problem‑solving skills with high attention to detail
Ability to manage multiple tasks, prioritize effectively, and follow through on assignments
Strong verbal and written communication skills and the ability to document processes clearly
Self‑motivated approach with the ability to work independently and collaboratively within a team
Preferred
Bachelor's degree in Computer Science or a related field
Experience with cabling systems, Vonage, Bomgar Remote Support tools, or help desk ticketing systems
Experience providing IT support across multiple sites or regions
Experience supporting hardware installations or endpoint equipment rollouts
Benefits
401(k) plan with employer match
Up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents
Health plans (medical, dental, and vision)
Life insurance and disability
Generous paid time off
Company
TÜV SÜD
TÜV SÜD is the trusted partner of choice for safety, security and sustainability solutions.
10001+ employees
H1B Sponsorship
TÜV SÜD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (14)
2023 (4)
2022 (6)
2021 (14)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mahmut Kafkas
Director, Head of Innovation - Industry Service Division
Recent News
2025-12-10
2025-10-28
Company data provided by crunchbase