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IMCS Group · 1 day ago

Technology Lead | Development process generic | UI Design

Durham, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. and they are seeking a Technology Lead with expertise in UI Design and contact center solutions. The role involves managing product roadmaps and ensuring effective stakeholder communication in the context of Genesys systems.

Staffing & Recruiting

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area

Strong hands-on PO experience in member and provider contact center area

Strong knowledge and work experience on the latest capabilities offered by Genesys

Experience of creating a product roadmap

Candidate should have stakeholder management and conflict resolution skills

Candidate should have strong experience of Genesys contact center workflows

Qualification

GenesysProduct roadmap creationStakeholder managementContact center workflowsConflict resolution

Required

Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area

strong hands-on PO experience in member and provider contact center area

strong knowledge and work experience on the latest capabilities offered by Genesys

Experience of creating a product roadmap

Candidate should have stakeholder management and conflict resolution skills

Candidate should have strong experience of Genesys contact center workflows

Company

IMCS Group

IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.

Founded in 2002

Irving, Texas, US

201-500 employees

https://imcsgroup.net

H1B Sponsorship

IMCS Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (16)

2023 (33)

2022 (32)

2021 (47)

2020 (82)

Funding

Current Stage

Growth Stage

Leadership Team

Satish G Kumar

Founder and CEO

Kathleen Thompson

Diretor Client Partnership

Company data provided by crunchbase