Cigna Healthcare · 1 day ago
Enrollment Billing Senior Representative - CuraScript SD
United States
Full-time
Remote
Mid, Senior Level
$20/hr - $30/hr
2+ years expCigna Healthcare is dedicated to improving health and vitality, and they are seeking a detail-oriented Enrollment Billing Senior Representative. This role involves managing B2B accounts, resolving billing issues, and ensuring timely payments while maintaining strong client relationships in a fast-paced specialty distribution environment.
Hospital & Health Care
Responsibilities
Manage a portfolio of B2B customer accounts to ensure timely collection of receivables
Proactively contact business clients via phone, email, and customer portals to resolve past-due balances
Research and resolve payment discrepancies, short-pays, and disputes in coordination with internal teams (Sales, Customer Service, Billing, Cash, et..)
Monitor aging reports and prioritize collection efforts based on risk, balance, and payment trends
Maintain accurate collection notes, status updates, and documentation in the ERP system
Escalate high-risk accounts or unresolved issues to leadership in a timely manner
Contribute to continuous process improvement initiatives for the collections workflow
Schedule and lead customer-facing WebEx meetings to review aging, payment trends, and open issues
Send out account statements in Excel format on a regular basis and support customer inquiries related to those statements
Qualification
Required
2+ years of experience in B2B collections or accounts receivable; industry experience in specialty distribution, healthcare or pharmaceuticals strongly preferred
Proficient in Microsoft Excel, including preparing and formatting customer-facing statements (VLOOKUPs, pivot tables a plus)
Comfortable leading virtual meetings with customer and internal teams
Working knowledge of SAP
Excellent communication and negotiation skills, with professional and customer-focused demeanor
Ability to work independently, manage multiple priorities, and meet deadlines
High attention to detail and problem-solving skills
Must be a current Evernorth contractor
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
Company data provided by crunchbase