Saint Luke's · 1 day ago
Remote Systems Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expSaint Luke's is a nonprofit health system in Kansas City, seeking a Remote Operations Center Field Technician. The role involves diagnosing and resolving issues in the Building Automation System across a large-scale hospital network, ensuring system reliability and efficiency.
Medical DeviceNon ProfitHealthcareHospitalHealth CareHealth Diagnostics
Responsibilities
BAS Monitoring & Diagnostics
Continuously monitor BAS for offline points and controllers across the hospital network’s chiller plants, AHUs, and critical spaces
Identify and troubleshoot offline points and control system communication issues to ensure consistent system performance
Use analytics tools and system trend reports to identify the root causes of offline points or alarms
Continuously monitor BAS for nuisance alarms and eliminating to reduce alarm fatigue
Critical System Adjustments
Make real-time system adjustments and tuning of chillers, AHUs, and critical environments such as operating rooms, pharmacies, and laboratories
Implement system-level corrections to maintain optimal temperatures, humidity levels, and airflows in compliance with healthcare requirements
Ensure that all critical areas are operating within set parameters, addressing any deviations promptly
Documentation & Reporting
Thoroughly document all adjustments, overrides, and resolutions made within the BAS, ensuring proper record-keeping for audit trails and future reference
Generate detailed reports on offline points, system adjustments, and performance improvements, submitting them to the ROC Manager
Maintain up-to-date records of system configurations and control logic changes
Collaboration & Support
Collaborate with the ROC team, including controls specialists, network engineers, and HVAC technicians, to ensure all systems are optimized and running efficiently
Coordinate/work closely with facility maintenance staff when on-site assistance is required to resolve more complex issues
Provide feedback and suggestions to the ROC Manager and engineering team to continuously improve system performance and reduce future offline occurrences
Preventive Maintenance & System Health
Assist in preventive maintenance scheduling and perform routine checks to reduce the frequency of offline points or controller failures
Proactively identify potential issues before they escalate into alarms or critical failures by analyzing trends and system behavior
Work closely with the network and controls team to ensure that controllers and sensors are properly calibrated and functioning
Compliance & Critical Environment Management
Ensure that all adjustments made in critical environments meet healthcare regulations and facility protocols
Respond to emergency situations where critical systems (e.g., chiller plants, AHUs in operating rooms) may be malfunctioning, making immediate corrections to prevent downtime
Qualification
Required
2 years of applicable experience
Ability to work remotely with occasional travel to on-site hospital facilities when needed
Available for on-call to respond to critical alarms or system issues after hours
Ability to handle multiple tasks simultaneously in a fast-paced, high-stakes environment
Company
Saint Luke's
About Saint Luke’s Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services.
10001+ employees
H1B Sponsorship
Saint Luke's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (14)
2022 (10)
2021 (5)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-31Acquired
Leadership Team
Darren Bass
Chief Executive Officer
Recent News
2025-08-22
Seattle TechFlash
2025-07-24
2025-04-08
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