MoneySolver · 1 day ago
Partner Program Administrator
Jacksonville,FL,US
Full-time
Onsite
Entry Level
1+ years expMoneySolver is seeking a Partner Program Administrator responsible for performing administrative duties essential to servicing clients and partners. The role involves data entry, handling sensitive information, and providing solutions for client-related issues while ensuring compliance with company policies.
FinanceConsultingCreditFinancial Services
Responsibilities
Accurate data entry of sensitive client and Partner information
Represent the organization with a positive, professional attitude and appearance in all activities and communications
Handling inbound customer service phone calls and emails
Work with clients and affiliate partners to identify and resolve case issues
Work with affiliate partners regarding case assignment and client contact
Ensure compliance with company rules, policies, and regulations
Maintain quality through execution of various oversight programs
Perform several clerical and secretarial duties such as type, print or copy documents and reports
Perform other tasks as assigned as needed
Qualification
Required
High School degree, or equivalent, required
Proficiency with the MS Office Applications
1+ year data entry experience
Accurate data entry of sensitive client and Partner information
Represent the organization with a positive, professional attitude and appearance in all activities and communications
Handling inbound customer service phone calls and emails
Work with clients and affiliate partners to identify and resolve case issues
Work with affiliate partners regarding case assignment and client contact
Ensure compliance with company rules, policies, and regulations
Maintain quality through execution of various oversight programs
Perform several clerical and secretarial duties such as type, print or copy documents and reports
Perform other tasks as assigned as needed
Proficient in Microsoft Office Suite
Must be able to think and solve problems independently
Ability to prioritize multiple tasks to meet deadlines, work well under pressure, extremely organized, efficient and self-motivated
Preferred
Higher degree preferred
Client facing resolution case management experience preferred
Company
MoneySolver
MoneySolver is a financial services firm that helps businesses and people with their tax, student loans and credit situations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Baumlin
Chief Executive Officer
Daniel Voellinger
CFO
Company data provided by crunchbase