Air Hydro Power · 1 day ago
Branch Customer Service / Warehouse Associate
Birmingham,AL,US
Full-time
Onsite
New Grad, Entry Level
0+ years expAir Hydro Power is a family-oriented organization that values hard work and fun. As a Branch Customer Service / Warehouse Associate, you will provide excellent customer service, handle product requests, and manage order processing while coordinating with various departments.
EnergyManufacturingHydroelectric
Responsibilities
Achieves and maintains rapport with customers and works to give the best possible customer service
Receives requests for product selection, lead times, price quotations, purchase orders, order changes, and adjustments directly from customers
Makes quotations on standard items, processes orders, and relays pertinent information to customers
Coordinates with other departments in handling purchase orders and provides value-added services to customers
Uses corporate ERP system (P21) to retrieve customer information, stock status information, purchase order status, and make changes to customer purchase orders
Ensures that correct codes are used for retrieving and inputting information
Handles the needs of the outside sales force
Operates the retail counter by handling walk-in cash and credit card sales
Makes/assembles hoses for walk-in customers
Performs shipping/receiving duties as required in the warehouse or showroom
Qualification
Required
Mechanical Aptitude and Numerical Reasoning skills are required
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
This individual should have knowledge of Word, Excel, Outlook, and the ability to learn our ERP system
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Benefits
Medical (Free options available)
Dental
Vision benefits that begin on your 1st day of work
Employee Stock Ownership Plan (ESOP)
Company Paid Life, Dependent Life, Short & Long-Term Disability Insurance (after 30 days of employment)
Maternity and Paternity Paid Leave
10 Paid Holidays Per Year
Vacation & Personal Time
401K
Employer HSA Contribution
Years of Service Award
$100 in Company Logo Wear Per Year
Company Paid Bereavement Time
Employee Referral Bonus
Branch locations are eligible for gym reimbursement
Company
Air Hydro Power
Air Hydro Power is an industrial automation company that provides hydraulic, pneumatic, hoses, and fittings.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-19Acquired
Leadership Team
Geoff Luber, CPA
Chief Financial Officer
Recent News
Lane Report | Kentucky Business & Economic News
2026-01-24
The Business Journals
2024-05-24
Company data provided by crunchbase