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IT Operations Analyst I (US) jobs in United States
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TD Securities · 1 day ago

IT Operations Analyst I (US)

TD Securities is one of the world's leading global financial institutions, and they are seeking an IT Operations Analyst I to provide technology-based customer service support and conduct first level analysis to resolve end user incidents. The role involves front line customer service, problem investigation, and coordinating issue resolution.
FinanceBankingFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Provides front line customer service support to clients on a broad range of issues
Investigates problems beyond own area of knowledge, applying a broad business focus
Assesses level of knowledge of caller and translates information when providing assistance
Prioritizes and may assign problems and service issues to other team members
Co-ordinates problem resolution and the implementation of changes in accordance with established change processes
Integrates all sources of information when providing assistance to clients
Makes independent decisions within generally defined parameters

Qualification

Customer service supportProblem resolutionTechnical CertificateTeam coordinationCommunication skills

Required

Undergraduate degree or Technical Certificate
Must be able to work 5x a week any day of the week, 40 hours in total
Reside locally to Lexington, South Carolina

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD Securities

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TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.

H1B Sponsorship

TD Securities has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (49)
2023 (37)
2022 (31)
2021 (27)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

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Rona Ambrose
Deputy Chairwoman
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Company data provided by crunchbase