MANTECH · 7 hours ago
VTC Technician
Eglin Village, FL
Full-time
Onsite
Entry, Mid Level
2+ years expMANTECH is seeking a motivated VTC Technician to join their Air Force / Space team at Eglin AFB. The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services contract, providing customer support and overseeing VTC system installations and upgrades.
Telecom & CommunicationsCyber SecurityInformation TechnologySecurityTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Tier I & II customer support
Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
Qualification
Required
Bachelor's degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree
2+ years of experience with hands-on/practical experience in the installation, configuration and operation of classified and unclassified VTC systems
Active / valid DoD 8570.01-M IAT-II certification
Working/practical knowledge and understanding of IP networks and how they are implemented as part of VTC systems
Experience providing Tier I and II customer support of VTC systems
Experience with configuring and managing Cisco switches
Experience with General Dynamics Type 1 encryption devices (e.g. TACLANE)
Familiarity with audio / video standards (e.g. H.323 / SIP protocols)
Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation / configuration, and system check-out
Current Top-Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a polygraph
Must be able to remain in a stationary position 50%
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
Company
MANTECH
ManTech is a technology company that offers cyber, IT, and data analytics technologies and solutions for security programs.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-05-16Acquired
2002-02-07IPO
Leadership Team
Matt Tait
Chief Executive Officer & President
Gavin Greene
VP of Business Development
Recent News
2026-01-16
Washington Technology
2025-12-11
GlobeNewswire
2025-12-10
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