Fairfax County Public Schools · 15 hours ago
Technology Support Specialist
Virginia, United States
Full-time
Onsite
Entry, Mid Level
$86,096/mo - $146,506/mo
2+ years expFairfax County Public Schools is seeking a Technology Support Specialist to provide comprehensive IT consulting, planning, and support services. The role involves managing school technology resources, configuring and deploying technologies, and leading technology initiatives within the school/program.
EducationHigher EducationKnowledge Management
Responsibilities
Provides information technology consulting services and support to school administrators and program managers
Develops strategic and operational school/program technology plans to ensure optimal utilization of all technology resources
Serves as the primary school/program technology leader
Plans, manages, and supports the configuration, deployment, and integration of all school/program technologies
Works collaboratively with and as part of the industry-standard IT service desk
Responsible for ownership of all incident management for school/program, including incident assignment, escalation, validation of resolution, continual service improvement, and reporting
Manages and supports all local network resources, servers, and all associated technologies, including local network configurations
Manages and administers school/site Active Directory administration
Develops and deploys automation tools via Group Policy Objects and scripting
Responsible for training users and implementing enterprise standard best practices for local network resources, data integrity, and security
Coordinates hardware maintenance and repair activities and performs required desktop maintenance
Installs, configures, and supports software, hardware, local and networked technologies, and resources
Designs and conducts formal training classes, as required, with special emphasis on the use of the network, desktop and mobile device platforms, personally owned devices, and standard enterprise software applications
Manages and directs the activities of student technology teams
Creates, prepares, revises, and presents complex documentation in nontechnical terms for users, school administrators/program managers, school business partners, and school community/family groups
Assists school-based and central office-based staff with assessment and testing of administrative and/or instructional computer technology software and hardware needs
As primary information technology point of contact collaborates with other school-based technology specialists, appropriate central office staff, and technology vendors to ensure smooth integration and use of technology
Acts as a liaison for all system enhancements, hardware repair, and network profiles and/or upgrades
Manages and accounts for all school/program technology assets
Performs other related duties as required or assigned
Qualification
Required
Any combination of education and experience equivalent to a bachelor's degree in computer science, information technology, or a related field
Two (2) years of experience in computer technology and applications
Possession of appropriate, valid motor vehicle operator's license with a good driving record and employer-provided transportation required
Knowledge of principles, concepts, and methods of applicable computer technology and its most effective and efficient utilization
Knowledge of, or ability to quickly learn, instructional technology requirements
Knowledge of standard microcomputer operating systems and the software used in a network environment
Knowledge of three or more microcomputer and network operating systems, and proficiency at a standard desktop, mobile, and communications applications and protocols
Ability to communicate effectively, both orally and in writing
Company
Fairfax County Public Schools
Fairfax County Public Schools is an education mangement & knowledge management platform & a school giving education to students.
10001+ employees
H1B Sponsorship
Fairfax County Public Schools has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Marty Smith
Chief of Staff
Recent News
2025-02-03
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