Apple · 17 hours ago
Engineering Project Manager, Customer Systems
Sunnyvale, CA
Full-time
Onsite
Senior Level, Lead/Staff
$142K/yr - $259K/yr
10+ years expApple builds innovative solutions to amaze users, and they are seeking an extraordinary Engineering Project Manager for their Customer Systems Platform Services team. The role involves managing technology initiatives across applications and products to support worldwide AppleCare sales and service businesses, while collaborating with cross-functional teams to drive project success.
Artificial Intelligence (AI)Digital MediaElectronicsMedia and EntertainmentAppsBroadcastingDigital EntertainmentFoundational AIMobile DevicesOperating SystemsTVWearables
Responsibilities
Employ innovative techniques, working collaboratively with other team members and business stakeholders during the full lifecycle development process – including requirements analysis, design, development, deployment, testing and maintenance
Become the Product Champion and manage product evolution and define and own multi-year product roadmap
Develop and execute project plans by leading scope, schedule, deliverables, and resource allocation
Proactively identify, communicate project issues and risks, and recommend solutions and mitigations
Actively and expertly collaborate with business and engineering teams on requirements, innovative solutions, scope, and project deliverables
Prioritize issues while negotiating and setting appropriate expectations with team members, stakeholders and senior management
Prioritize team activities and drive resolution of issues across all areas of the projects
Gain insight into business direction and think through its impact on product and drive changes
Qualification
Required
10+ years combined experience in engineering project and product management
Solid understanding of software development methodologies (including Agile and traditional waterfall)
Proficient at managing multiple global efforts simultaneously
Background in software/product development, either as a software engineer or having been exposed to the software development life cycle
Preferred
Bachelor's degree or equivalent experience in Engineering, Computer Science, Business Administration, Management, or a related field
Demonstrated success in leading complex, cross-functional projects in a fast paced environment
Experience working in a cross-functional time-zone distributed team environment
Proficient in conveying complex information clearly and effectively to various collaborators
Strong written and verbal communication skills as well as strong organizational skills
Self-motivated and pro-active, with demonstrated creative and critical thinking capabilities
Engineering/Technical background preferred
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase