Astronics Corporation · 18 hours ago
Customer Program Manager (2026-019)
Kirkland, WA
Full-time
Hybrid
Mid, Senior Level
$103K/yr - $154K/yr
5+ years expAstronics Advanced Electronic Systems (AES) is seeking a Customer Program Manager to support production programs with their global airline customer base. This role involves leading and managing customer relationships, overseeing project performance, and ensuring successful delivery of production programs.
AerospaceManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Customer Management: Act as the primary point of contact for assigned projects, manage customer expectations, negotiate pricing and delivery, handle customer feedback, and maintain business relationships to secure follow-on business
Contract Management: Understand contractual obligations, communicate requirements, monitor project performance, negotiate contract changes, and draft/endorse production or strategic agreements
Cost/Budget Controls: Monitor project budgets, develop financial status reports, create budgets for large projects, manage financial issues with customers, and process program changes
Schedule Control: Track project performance against schedules, guide internal teams, maintain action lists, create schedules, manage project timelines, and coordinate with customers to avoid schedule risks
Technical Competence: Gather and distribute technical data, make proactive decisions to mitigate risks, and balance technical and business considerations for optimal solutions
Team Leadership: Coordinate cross-functional teams, maintain project plans, communicate status updates, provide leadership, obtain necessary resources, and mentor junior team members
New Business: Support proposal efforts for large projects, assist in new business opportunities, and lead proposals for high-risk/high-reward programs
Program Scope: Manage very large production projects or complex programs, oversee multiple projects concurrently, and impact the profitability of the Cabin organization
Qualification
Required
Bachelor's degree required, preferably in Engineering or Business
Demonstrates competency - typically 5+ years of direct experience in project/program management, engineering, operations, contracts or related fields
4+ years of multi-discipline team leadership experience
Ability to travel up to 25% of the time
As a US Department of Defense Contractor, Astronics is bound by International Traffic in Arms Regulations (ITAR). Must be a US Person under ITAR to be eligible
An offer of employment is contingent on successfully passing a pre-employment background screen and drug test, including cannabis screening
Preferred
Experience in the aerospace industry is highly desired
Benefits
Quarterly Profit Sharing Bonus
Health, dental, vision, disability, and life insurance
FSA
HSA
Voluntary coverage options
401K & Employee Stock Purchase Plan
Employee Assistance Program
Work/life balance culture
Generous Paid Time Off (starting at 120 hours)
12 Paid Holidays
Company
Astronics Corporation
Astronics helps keep people safe, comfortable, and connected every day through innovative technologies that run mission-critical systems.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$865M2025-10-22Post Ipo Debt· $300M
2025-09-11Post Ipo Debt· $210M
2024-11-25Post Ipo Debt· $150M
Leadership Team
Mark Peabody
President, Aerospace Segment
Recent News
2026-01-09
Benzinga.com
2026-01-09
Company data provided by crunchbase