AMEX Healthcare · 2 days ago
Senior Analyst-Onsite Marketing and Customer Journeys
New York, NY
Full-time
Onsite
Mid, Senior Level
$78K/yr - $125K/yr
1+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. The Senior Analyst, Onsite Marketing and Customer Journeys role focuses on driving Card Member engagement with Amex Travel benefits through the development and execution of marketing initiatives and maintaining web content across various channels.
RetailHealthcarePharmaceuticalLogisticsFreight ServiceMedicalProcurement
No H1B
Responsibilities
Own and update AmexTravel.com and related marketing landing pages, including copy changes, content refreshes, and coordination of compliance approvals
Execute onsite marketing and customer journey initiatives across proprietary channels, including AmexTravel.com, Amex.com, and the Amex Travel Mobile App
Partner with Digital Customer Experience, customer marketing, brand, technology, and governance teams to support content updates and journey enhancements
Support integrated consumer marketing initiatives, including content development, social and influencer support, and public relations coordination
Track competitive and industry activity to inform content updates and messaging support
Collaborate with stakeholders across TLS Partnerships, Analytics, US Customer Marketing, Card Product and Marketing, Servicing, and GCO/LOBCO to support marketing execution
Qualification
Required
1–3 years of marketing or related experience, ideally with exposure to digital, content, or brand marketing
Demonstrated interest in digital experiences, brand storytelling, and customer marketing
Experience working collaboratively with cross-functional teams or agency partners
An effective communicator and influencer, comfortable presenting to different levels of colleagues and leadership
Strong organizational and time-management skills, with the ability to manage competing tasks, deadlines, and multiple stakeholders
Bachelor's Degree required
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase